Raj

Hi,

We are so sorry to hear about the poor experience you had with your delivery. It is very disappointing that the courier company were the weak link in our service on this occasion, and we completely understand your frustration. Please be assured that we will be submitting a complaint with the courier company to ensure this is addressed and prevented in the future.

We really appreciate your feedback and hope we can restore your confidence in us moving forward.

Kind regards,
Selina
JL Brooks Customer Service Team Member

We're thrilled to hear you had a positive experience and saved a significant amount! We strive to provide our customers with the best possible deals and appreciate your feedback.

Hi Raj, Thanks for leaving this positive review. Have a lovely day! Tash.

Good afternoon Raj, thank you for leaving a 5* review. We're sure that the team at the Leeds depot will be pleased to read this. Best wishes, Harriet.

Good afternoon Raj, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.