Tom Hartley

United Kingdom

Reviews

Review of CeX/WeBuy - United Kingdom


Rated 5 out of 5 stars

Amazing from start to finish

Amazing from start to finish, ordered my game and it was shipped and sent within the week. Perfect condition especially to say the game is about 8 years old now. Not a scratch on it. Will definitely be using again

August 30, 2025

Review of Goldenbet.com


Rated 1 out of 5 stars

Disgusted lately…

Disgusted lately just added no limit city games but the min bet Is set at 40p not 20 like everywhere else. The RTP for the games is off massively with no limit and hacksaw. Played here for years with no issues but lately there's nothing but problems from providers not loading at all to games cutting off mid way through spins making you reload constantly. Starting to become a right joke of a place to play.

September 18, 2025
Unprompted review

Reply from Goldenbet.com

Hello Tom,

thanks for sharing your feedback. Please note that minimum bet amounts can vary by game, and many Hacksaw games offer even 10p minimum bets. The RTP settings are exactly as provided by each game developer and can be checked in the game’s information section. If you’re having issues with certain games not loading, our support team will be happy to look into it for you.

Goldenbet team.

Review of Immerion


Rated 1 out of 5 stars

Now also using immerion1.com to throw…

Now also using immerion1.com to throw off negative reviews. Basically scammers I played here religiously had a couple of withdrawals nothing too big just shy of 1000.. never had any issues until last week when I won 8000 an tried to withdraw. All a sudden my account was temporarily on hold until kyc was submitted which I sent instantly only to be ignored completely and anytime I tried to contact them I was fed the same bs through the chat function that they have sent it to there team to speed up the process etc. well today my account was closed and all money lost which I find hilarious. Do not use if you live in the UK even with a VPN as they will do everything and anything they can to not pay you out.

August 31, 2025
Unprompted review

Reply from Immerion

Dear Tom,

We regret that your experience didn’t reflect our usual quality. Protecting your funds is our top commitment. To ensure only you have access to your account, extra verification may occasionally be required. This process is finalized as promptly as possible while adhering to strict compliance measures.

As we see, your account was only closed for its protection since the wrong credentials were entered mutliple times and later reopened when you have contacted us. We take all necessary steps to protect an account and its deposited funds, which also means that funds are only used by you. In the current case, they were lost via gameplay during verification process and in no way adjusted by us.

Best regards,
Immerion Team

Review of betpanda.io


Rated 5 out of 5 stars

Amazing selection of games had a few…

Amazing selection of games had a few big wins and cash outs all sent within minutes

August 3, 2025

Reply from betpanda.io

Hello,

Thank you so much for your 5/5 rating!

It brings us great joy to hear that so many aspects of our services have met your expectations and that you’re pleased with your experience.

If there are any specific areas where we could do even better, we would love to hear your thoughts.

Our Support Team is always available at your convenience if you’d like to reach out.

Have a superb day!

Review of betpanda.io


Rated 5 out of 5 stars

Amazing selection of games and had a…

Amazing selection of games and had a few big wins and cash outs all sent within minutes

August 3, 2025
Unprompted review

Reply from betpanda.io

Hello,

Thank you so much for your 5/5 rating!

It brings us great joy to hear that so many aspects of our services have met your expectations and that you’re pleased with your experience.

If there are any specific areas where we could do even better, we would love to hear your thoughts.

Our Support Team is always available at your convenience if you’d like to reach out.

Have a superb day!

Review of betpanda.io


Rated 5 out of 5 stars

Amazing selection of games I love…

Amazing selection of games I love playing including most new titles, wish they had some old school games like captain venture and book of dead but aside from that can't complain at all. Very fast withdrawal and payout literally in my account within the hour

July 8, 2025
Unprompted review

Reply from betpanda.io

Hello Tom,

Thank you for the 5* feedback!

Very glad that you have enjoyed our vast selection of games, we have nearly 9000 slot games on the site so we are not surprised that you are finding it to your liking.

We are always looking to add new games however, so we will forward this feedback to our dedicated team and we will see what we can do to rectify the situation.

Also congratulations on your wins, that is what we like to hear.

Have a wonderful day!

Review of Katanaspin


Rated 3 out of 5 stars

The games are current and up to date…

The games are current and up to date the only downside I feel is the chances to win are dramatically less than what mainstream casino sites would be.

June 1, 2025
Unprompted review

Reply from Katanaspin

Hello, Tom!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.
Best regards,
KatanaSpin Team

Review of Instant Casino


Rated 1 out of 5 stars

So for about a year I have played here…

So for about a year I have played here won roughly 3000 deposited around half unexpectedly had an email stating my account has been closed and to withdraw any money within 30 days.... Shocking as there is no explanation why or anything just a simple your account has been closed. Pretty bad given I was a regular player.

April 7, 2025
Unprompted review

Reply from Instant Casino

Hello there,

Thank you for reaching out and for bringing this matter to our attention.

We sincerely regret the frustration and inconvenience you've experienced. At Instant Casino, we are committed to providing a secure and fair gaming environment for all our players. We understand that having your account blocked and a withdrawal declined can be both concerning and upsetting.

We acknowledge that the lack of detailed feedback you've received so far may have added to your frustration. While we are sometimes limited in the information we can share publicly, we are happy to look further into your case.

To assist you further, we kindly ask that you email our dedicated support team at complaints@instantcasino.com - this will allow us to better understand what exact issue you faced when playing with our casino.

We eagerly await your response.

Best Regards,
Instant Casino Complaints

Review of Buyonline.Games


Rated 1 out of 5 stars

Was sold what I thought was a code…

Was sold what I thought was a code turns out it's an account that once you add to your Xbox you cannot play any games as multiple people are all using this account therefore it shuts you out of games immediately. Waste of money emailed an asked for my money back an surprise surprise no response absolutely disgusting. Nowhere on the page did it say this is an account not a code !!

March 25, 2025
Unprompted review

Review of Betblast


Rated 1 out of 5 stars

Absolutely abysmal

Absolutely abysmal. Created an account deposited £50 was promised a 200% welcome bonus that I never got. The live chat doesn't work, the email address clearly doesn't get looked at so basically wasted my time and money !! Avoid this place may aswel set fire to your cash.

December 7, 2024
Unprompted review

Review of Immerion


Rated 5 out of 5 stars

Being told my withdrawal has completed…

Being told my withdrawal has completed and it awaiting my bank to accept which isnt True. My bank has no recollection of the payment due at all. Aside from this the casino is great really good choice of games. Really wish this withdrawal was sorted then I'd come an give it 5 stars.

Update: the withdrawals finally arrived just the only downside to this casino is the length of time the withdrawals take but aside from that still worth playing at

October 2, 2024
Unprompted review

Reply from Immerion

Dear Tom,

Thank you for the positive review and 5 stars! We're dedicated to making any necessary adjustments to make your experience even better. Thank you for your honest feedback.

Best regards,
Immerion Casino

Review of Yodel by InPost


Rated 5 out of 5 stars

Being able to track my parcel online…

Being able to track my parcel online was great given I work full time and had someone else waiting for the parcel on my behalf. The delivery driver also called me to make sure she was okay to leave my parcel with someone else which I thought was amazing given most places wouldn't double check an would just leave your parcels with anyone or stuffed in the garden somewhere. Excellent customer service by Yodel will definitely be using again

October 2, 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Instant Casino


Rated 1 out of 5 stars

Usually get screwed by casinos but this…

Usually get screwed by casinos but this one has actually been good. So far won 1200 euro so about 1000gbp paid out within 2 days to my bank no issues at all.


Since writing this my experience has been disgusting. Had my option to deposit removed with no explanation. Still have an account but it's worthless seeing that I can now no longer deposit. Absolute joke ! To say I was a regular loyal customer too just poor if you ask me

August 1, 2024
Unprompted review

Reply from Instant Casino

Hello there,

Thank you for taking the time to share your positive experience with us. We are pleased to hear that you are enjoying your experience. We value your loyalty and we will continue to maintain our exceptional standards of service for all our customers.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out to us. We're here to ensure you have a fantastic time when playing with us.

Best Regards,
Instant Casino Complaints

Review of Raffledup

Review of Gadcet.co.uk


Rated 1 out of 5 stars

Ordered a pair of headphones Thursday…

Ordered a pair of headphones Thursday paid for express next day delivery.
Now been told I aren't getting them until Monday. Absolute joke won't be using again

August 1, 2023

Reply from Gadcet.co.uk

Hello Tom,

Thank you for bringing the issue to our attention. We apologise for any inconvenience caused by the delay in receiving your item.

We have check our records and can confirm we dispatched it for next day delivery.

We would like to assure you that we take the timely delivery of our customers' orders very seriously. We work closely with reliable shipping partners to ensure that packages are delivered promptly. However, there are occasions when external factors, such as unforeseen delays or logistical issues, can impact the delivery process.

If there is anything further we can do to rectify the situation or address any concerns you may have, please do not hesitate to reach out to us directly. We are committed to ensuring your shopping experience with us is a positive one.

Gadcet Customer Service

Review of 24casino1


Rated 1 out of 5 stars

Dirty scamming

Dirty scamming #@£#@ Had my withdrawal request for £600 since February 22nd.... Never had any intention of sending it kept giving me the same bs scripted messages in chat telling me they are sorry for the delay. Yet as soon as I say put it back in my account its there in seconds same as when you deposit. Pure scam artists that prey on people. Don't waste your money on this site or any of their sister sites they are all the same absolute disgrace

May 6, 2023
Unprompted review

Review of 24casino1


Rated 1 out of 5 stars

Won 600 on the 22nd Feb 2023 still…

Won 600 on the 22nd Feb 2023 still waiting and getting the same bs messages through chat to be patient and they are very sorry it's taking so long clearly a copy an paste as they all use the same messages then just cut you off and end the chat. Pure scam artists.. also the games seemingly don't have a bonus an if they do they are utter rubbish.. if I ever get my winnings il let you know but sure the ones on here saying they have theirs must work for the scamming tw@s.

March 29, 2023
Unprompted review

Review of Forever Love


Rated 5 out of 5 stars

Amazing people from start to finish

Amazing people from start to finish. Great choice of items to select. Comes very well packed as to not get damaged. Kind enough to offer a reward system within there site. All round great experience will definitely be using them in the future

October 14, 2022

Reply from Forever Love

Thank you for your lovely feedback. As a family run business, we really appreciate it.

Review of CJS CD Keys

Review of 24casino1


Rated 1 out of 5 stars

The slot games are rigged the rtp is…

The slot games are rigged the rtp is absolutely shocking. The live chat just ignore your questions an wish you luck.. pftt what a load of bs if you want to be scammed out of your money you will love this place if not keep well clear absolutely digusting

August 12, 2022
Unprompted review