Александр Бондарев

Hello, Александр Бондарев, thank you for your feedback.
We're sorry to hear that you found your experience with our project disappointing. 
In gambling, It's hard to determine if a bet will result in a win or a loss because the outcomes are completely unpredictable. Luck plays a big role, so it's wise to expect both wins and losses.
We understand your concerns about RTP. I want to assure you that at our casino, all providers control the RTP directly, they set RTP rate from their side which is 96-98% on our project.
Regarding the bonus system, bonuses are automatically credited based on a player's activity. However, we’re doing our best to improve the bonus system as much as possible.

We hope you'll give us another chance. Wishing you the best of luck and lots of max wins from our team!

Hi there!

Thank you for taking the time to write us a review. We treat feedback with the utmost care and will take your opinion in consideration in order to improve our service.

If there's still any unresolved matter regarding the trading feature that we can assist you with, we can be reached via in-app chat. Our agents are available 24/7 to answer any question you might have. Please do not hesitate to visit our website for more information about that topic: https://www.revolut.com/help/wealth/stocks

We've also requested some more details from you via a request here on Trustpilot, so that we can conduct an internal review into your experience.

We hope to hear from you soon.

Thanks,
Team Revolut

Hi there,

We're disappointed to hear about the internet speeds that you are receiving. There could be an issue in your area affecting the quality of the connection. We have a coverage checker which can be used to identify any issues within your area causing issues, along with seeing what your estimated coverage levels should be. Here is the link: https://www.idmobile.co.uk/help-and-advice/coverage

In regards to your bill, you will be asked to pay the remainder of the contract if you cancel the plan sooner than the expiry date as per the contract terms and conditions, and if there is something that you still require our help with, please send details of your question to our team at socialqueries@idmobile.co.uk and someone will be in touch as soon as possible.

Thank you,
Ryan

Hi there, if you have no connection at all then it may be necessary to check you have the correct APN settings and that mobile data is turned on.
https://www.idmobile.co.uk/help-and-advice/get-your-settings

Kind Regards
Philip