Julie Donovan

This company is a scam. I am writing on behalf of my father. He purchased 3 shirts in November 2024 - when they arrived they were very poor quality and not what he ordered. Although the company is listed as UK based, their returns policy is to China. The shirts were returned immediately at a cost of £25. The company has not refunded him and nearly 4 months later, say there's nothing more they can do as the package is stuck in customs.

Speedy and positive response from customer service rep Tim that solved my issue without any hassle.