KE

Kelly

United Kingdom

Reviews

Review of Party Pocket


Rated 5 out of 5 stars

Amazing. Definitely use again

Amazing! Such a good idea ordering just the amount of items you need. I was doing party bags for a small birthday party of 4 boys and 1 girl and loved could get the girl bits just for her. Quick delivery. All came perfect exactly what I ordered.
I was hesitant at first incase a dodgy site but I am so pleased I ordered and have recommended to mum friends of mine.

July 6, 2023
Unprompted review

Reply from Party Pocket

Thank you so much for the amazing review! We are so pleased to hear that you loved the convenience of being able to customize the party bags for each individual gender. We are also glad to hear that you ultimately put your trust in us and were pleased with the quick delivery. We are honored to hear you have recommended us to your friends. Enjoy the party and have a wonderful day!

Review of Evri


Rated 1 out of 5 stars

If I could give 0 starts I could. Drivers lying!!

If I could give 0 starts I could If I knew when ordering off company websites that they used Hermes for deliver then I wouldn’t ordered. I’ve had numerous deliveries from different companies Debenhams usc and most recently smyths toy store and the parcels are left in my bin where anyone could take them. To then get an email to say it was signed for by me! And get a copy of the signature and it’s just a squiggly line. The drivers are lying and making up signatures. It’s awful. I’d much rather go pick up the parcel somewhere than worry about not getting my delivery and then as there is a signature I’ve no way to prove I didn’t get the item. Awful service and would never choose to use Hermes.

May 16, 2019
Unprompted review

Reply from Evri

Hi Kelly,

Parcels shouldn't be left in bins and signatures should be done correctly so we're really sorry about this.

Please send the tracking numbers, address and how it was left in an email to trustpilotsupport@hermes-europe.co.uk so we can report this to the courier's manager.

Thanks

Martin