US

Umesh Shelatkar

India

Reviews

Review of Immerion


Rated 1 out of 5 stars

No PAYOUT Casino...Deliberately Cancelled…

Worst Casino...Deliberately delayed withdrawal stating technical checks or review.

Delayed my withdrawal Deliberately today.

Don't trust this casino. All fake reviews updated below staying quick payouts..login ID umesh1rhea @ gmail.com

Now they cancelled withdrawal and stating it's being reviewed by provider which may take beyond 14 days.

What token of Appreciation.?????....give me back my 4500$ I played through in your casino....as you all didn't payout my money in time.

June 14, 2025
Unprompted review

Reply from Immerion

Dear Umesh,

We apologize that we didn’t meet your expectations this time. Transparency and fairness guide everything we do. That’s why we work closely with reputable providers to monitor gameplay, enforce rules, and protect regular players from unfair activity. While occasional reviews may be required, they are routine safeguards and not a reflection of mistrust. Once completed, gameplay continues as normal, helping us keep the environment safe and enjoyable for all.

We understand your frustration during that time and see the team has offered a little token of appreciation to keep you busy while the process was ongoing.

Best regards,
Immerion Team

Review of Binance


Rated 1 out of 5 stars

Worst Crypto platform.

Worst Crypto platform. Fraudsters....Stay Away..!!!

One of my crypto purchase was timed out and counterparty refunded amount to Binance who opted to hold my funds deliberately for 4 days. This way they will use my funds for their own gain. It's illogical that they need 4 days to transfer refund from one binance account to another binance account.
Chat support team is even worst...they shamelessly say this is standard time....Which era these guys live....1990's, to take 5 days for internal funds transfer.

Order ID....22761819968660955136

Stay away

May 30, 2025
Unprompted review

Reply from Binance

Hi Umesh, we would like to take a look at your order and inform you accordingly as quickly as possible. Therefore, could you be so kind as to reach our chat support here? http://binance.com/en/chat We will assign an agent for you right away. Please share your case ID or order ID with us for further assistance if you already did that. | TS

Review of Frankclubcasino


Rated 1 out of 5 stars

Never Play here- Worst Casino - 7 Days time to Credit Deposit.

Worst Casino - 7 Days time to Credit Deposit.

It's been always a case of delays in crediting deposit here. It's 7th time in my last 10 deposits here they are delaying deposits credit. Support team is even worst who doesn't understand it despite sharing payment receipts. Rather I've been playing here last 4 years, and never ever my Deposit amount had failed.

Despite my such a long relationship and successful deposits they fail to credit my deposits on time despite complaining every time for around 1000 times.

Never Play here.

May 25, 2024
Unprompted review

Review of Frankclubcasino


Rated 1 out of 5 stars

Scam Casino...Biggest Fraudsters...

Scam Casino...Biggest Fraudsters...

Casino Harassment response to credit deposit- Umesh, processing has requested the following confirmation. To confirm the deposit, you need to sent us a video shot on another phone, which shows how you enter the bank application, find the deposit and open additional information. Personal data will be processed confidentially.
Deliberately holding my deposit and asking me to show Video of my bank login to see the transactions to further process my deposit.

No Casino ask such information but this Casino ofcourse Deliberately harassing as such despite sharing Bank statement which clearly matches with my account name of casino

April 18, 2024
Unprompted review

Review of Frankclubcasino


Rated 1 out of 5 stars

Casino shows wrong Promotions always

Worst Casino ever played at...!!!

2nd day today ...

Neither my Deposit is credited nor Casino is willing to credit compensation for harassment last 2 days for misleading promotion and Deposit delay so far...

Casino shows wrong Promotions always. Today they gave me deposit free spins offer. Deposit 3k to get 22 spins of bet value 60. After my deposit they credited spins with bet value 54 only.

Similarly they did it earlier and corrected it but it seems they do it deliberately to defraud as such.

Stay away from this Casino.

April 16, 2024
Unprompted review

Review of Frankclubcasino


Rated 1 out of 5 stars

Worst Casino

Worst Casino.

Deliberately holds deposit always...This is 10th time they did it in my 20 deposits so far.

Delays Withdrawals also so that player cancel it and then SCAM your account as such that you will lose all your winnings

Ultimately no withdrawal possible.

February 26, 2024
Unprompted review

Review of Captainspins


Rated 1 out of 5 stars

Deliberately Delaying Withdrawals

Casino is Deliberately delaying my withdrawal last 10 days.

Sheer harassment dome by casino despite submitting all kyc documents and money withdrawn earlier many times....casino asked me to resubmit documents as I opted to close my account.

Its been 10 days casino is holding my 75000INR

November 3, 2022
Unprompted review

Review of Casinolab


Rated 1 out of 5 stars

The worst casino I ever came across

The worst casino I ever came across. My deposit amount was deducted from my bank but amount not credited to casino for 24 hours. Chat support is on bot, phone numbers dead, no reply on email for 24 hours.

Pathetic casino. Fake casino

April 4, 2021
Unprompted review

Reply from Casinolab

Dear Umesh,

We have looked into your account and can see that this transaction had failed from your end. Our payments department have checked this and confirmed that this transaction was declined on Netbanking. You will need to contact your bank with regards to the funds.

Should you have any queries, please do not hesitate to contact us.

Regards,
Casino Lab Team

Review of 1xBet


Rated 1 out of 5 stars

AC 98354885.....Pending Deposit for 16hours

I have deposited 2.3$ via PayPal in my account number-98354885, and sent 100 mails so far last 15hours but entire 1Xbet team, chat support, mail support all are sleeping with my complaint and screenshots shared.

I'm VIP AC Holder, so think how they must be treating other customers .....??????

Never deposit money with 1X BET.

Moreover your cashback percentage becomes 0.01 per cent being VIP as against 10% or higher with other lower levels of membership with 1Xbet.

This is how pathetically they operate.

Ridiculous......

March 23, 2020
Unprompted review

Review of Genesis Casino


Rated 1 out of 5 stars

Fake GENESIS CASINO....BEWARE

I have registered for the first time with this Casino on Monday.

Before making deposit I was informed by their officer that I will get separate credit of bonus in bonus section and I will use real money first to start with.

However after deposit was made I realised that it was STICKY bonus.

The first officer I had a chat with gave me 100 per cent false information and that's why I deposited money with this Casino. I wasted my money with them, else I would deposit money with good casino and earn good bonus of 4000.

Further I didn't even get CASH BACK on Tuesday, which I should get of 10 per cent as I had forfeited my bonus and played with REAL money but when contacted your chat team today they said they will give next week.

This is ridiculous way of showing fake promotion of bonus offers.

Username- umesh1jai

Further when contacted chat support team ( Mr Adrian ) literally emphasised on closure of my account without resolving my pending issues and now they have blocked my chat Option and even not responding my mails on my pending issues.

Totally disgusting and unprofessional way of treating new customers.

INDIAN CUSTOMERS ..... WARNING .....DONT FALL PRAY TO GENESIS CASINO. THEY ARE SIMPLY CHEATERS

Sorry but none of your Officers are replying my mails also you all have blocked my chat option and this you call friendly & polite services.

Sorry it seems you are mistaken but me.

Resolve my complaint, review my very FIRST chat and then conclude. Don't jump onto wrong conclusion unlike your colleagues.

____________________________________

No RESPONSE for 2 DAYS.....that's what they call PROFESSIONAL & HELPING SUPPORT TEAM.......

February 27, 2020
Unprompted review

Reply from Genesis Casino

Hi Umesh Shelatkar,

thanks for taking the time to review us.

We are sorry to hear about your story and for the misunderstanding. Please note that we checked your account and we can see that you have been invited to refer to our Terms and Conditions different times, please bear in mind that every customer must accept them upon registration.

In this case, we invite you once again to read through our T&Cs, in order to avoid any further misunderstanding - https://www.genesiscasino.com/en-eu/termsandconditions

Also, let us point out that we are a regulated casino following all the guidelines provided by the different regulators, our Customer Support is polite and friendly and we pretend the same from our customers.

Feel free to contact us via email if you need any further information, we would be more than happy to assist you.

Regards,
Genesis Casino

Review of 1xBet


Rated 1 out of 5 stars

VIP Benefits pending.

I've been following up with your support team last 7 days to resolve tech error while I was trying to play Slot game- The King( Isoftbet ).

Shared screenshot also many times.

But no reply last 7 days

Such a pathetic support team of 1XBET

My 1X account number- 98354885

Surprisingly but yes after 10 days you all could resolve above tech issue.
Only question is why this was not done on 1st day when I had complained.

Also my account reached VIP status last week. Other Casinos like Blitz, Betway, Jeetwin offered me 50k bonus & other offers after reaching VIP status.

But 1X team didnt even bother to ....
A) Appoint Relationship Manager for my ac like others did
B) Didnt even give any Bonus credit

Hence I will be depositing money further only after above two things are done with my account.

January 6, 2020
Unprompted review

Reply from 1xBet

Dear Umesh Shelatkar,

We checked the error you indicated and fixed it. Please check it and leave feedback

All the best,
The 1xBet Support

Review of Trustpilot


Rated 1 out of 5 stars

No update received last 5 days…

No update received last 5 days regarding review posted by me of Isoftbet.

January 5, 2020
Unprompted review

Reply from Trustpilot

Hi Umesh,

Thanks for reaching out. We do encourage all companies to respond to all of their reviews but it is up to the company to take action. If you have any questions, feel free to contact us at support@trustpilot.com.

Kind regards,
Trevor

Review of iSoftBet


Rated 1 out of 5 stars

Isoftbet Slot game Error

I've been playing Isoftbet Slot game- The King last 1 year rigorously however suddenly they have blocked my 1XBET account number 98354885 which I use for login and play slot game of Isoftbet ( The King ).

I have send mail to both ISOFTBET & 1XBET last two days from my mail umesh1jai @ gmail.com but so far no follow up or investigation mail received from them.

It seems they both ( ISOFTBET & 1XBET ) dont care about their VIP CUSTOMERS like me and tend to lose business as such as I'm not playing that game last two days.

Pathetic services from their support team.

January 2, 2020
Unprompted review

Review of 1xBet


Rated 1 out of 5 stars

I have deposited INR 600 as on 17th Dec…

I have deposited INR 600 as on 17th Dec and despite sharing Screenshot with all support team( Chat/ Mail/Contact us) amount is not yet credited.

My 1X account number- 98354885

Support team gives no support or help to their VIP CUSTOMERS, then I think no Point in depositing money with such a poorly manages betting company.

Let's move on to Betrally or Bet365 or Showlion who are quicker enough to respond to customers and resolve within 24 hours.

Goodbye 1X team, you have lost VIP CUSTOMER.

Further received call from Mr Rohit who promised credit within 30 minutes and already 3 hours passed but no credit given yet.

1X team pls stop giving false promises atleast to VIP customers like me.

Truly pathetic services......!!!!!!!

Further to our discussion I had asked for a compensation of 6000 INR for delay of 48 hours in crediting my amount which is not yet done.

For your information I will not be depositing any amount further till the time I get desired compensation of 6000INR.

TILL THEN YOU MAY CONSIDER MY ACCOUNT AS ' CLOSED'

December 18, 2019
Unprompted review

Reply from 1xBet

Dear Umesh Shelatkar,

We are glad to inform you that your deposit is enlisted to your account. Please check it

All the best,
The 1xBet Support

Review of Betrally


Rated 1 out of 5 stars

Betrally.....FRAUDSTERS

Betrally.. the BIGGEST FRAUDSTERS.

As I started complaining with my account manager and Chat team about my pending funds...you all blocked my account.

Such a shameless creatures on the earth...

April 9, 2019
Unprompted review

Review of Betrally


Rated 1 out of 5 stars

This is continuation of my Previous…

This is continuation of my Previous review....
Further I have contacted chat support team and spoke with Mr John who apologized and even agreed that he has received my 2500 transferred to their account but still denied to credit in my betrally account saying IMPS option was already withdrawn from website.

How does it matter if you all have removed IMPS option, your account team has received funds them why not credit it.

That clearly shows how fake and fraudulent team you all are and only prefer to cheat customers.

Fakerally should be a name of Betrally.

April 7, 2019
Unprompted review

Review of Betrally


Rated 1 out of 5 stars

I was VIP customer of betrally used to…

I was VIP customer of betrally used to transfer funds via IMPS. Last 2-3 days betrally removed IMPS option without my knowledge and denied to credit my 3500.
When contacted chat team and called also on their support number they denied giving me a credit despite funds were transferred to their employees.

Ridiculous behavior from chat officer LEO and Axel as they simply disconnected my chat.

When called up customer care number Mr Aram also denied to credit funds even after sharing screenshot of fund transfer.

They simply cheat people's by taking funds, so never ever go for BETRALLY. They are fraudulent and cheaters and misbehave with customers.

ACCOUNT NAME- umesh1jai

April 6, 2019
Unprompted review