United States
Review of Beautixstore
I ordered gel nail polish. They never answer my emails. Their primary email is not working. I’m trying to reach the company but they don’t have any social media accounts.
Beautix is a good nail polish brand but not sure if this web site represents it. It seems like a scam.
Review of Thepurrsense
I made order 17 days ago. Haven’t received any shipping information. I contacted their support (which was a gmail address), they messaged me back that they sent the item but they didn’t answer me when I requested a tracking number. I messaged them 2 times, no answer.
Review of Nebula
Tricking people by confusing UX design. They make you agree to pay $1 and then without your agreement they charge you $19.99
Reply from Nebula
Dear Tai,
Thank you for your feedback, and we apologize for any inconvenience you may have experienced.
Please note that all information regarding subscription cancellation and payments was provided during the registration process and in our emails.
If you need further assistance, please feel free to reach out to us at nebula.support@nebulahoroscope.com so we can help resolve this issue for you.
Best regards
Nebula Team🔮
Review of Stuarts London
My delivery address was in Greece. They sent my order with some kind of delivery company called elta
After 1 month of waiting I found out that my order was stuck in the post office and I had to pick it up and plus pay some additional 27 EUR (I don't even know why).
I called Stuarts London and all they can say is "I don't know. there's nobody to answer your questions, you have to deal with that delivery company by yourself"
Well... This is how they handle customer problems. Doesn't seem like a company to trust to me
Reply from Stuarts London
Hi there,
As our customer service team explained, your order was withheld at your local customs office due to import fees that were due. You then requested for the order to be sent to a different address, to which we explained you need to either pay for import fees to receive to parcel or contact the customs office to decline the parcel, so the parcel would then get returned to us & we would be able to re-send.
In this scenario our customer service team explained the different options available to you so we feel this review is very unfair & misinforming. Please reachout via email to our customer service team if you would to discuss this further.
Review of Bloomingdale's
My order was canceled because of some security reasons. I received email that I had to call them to verify some additional information. I called them, verified my info but they still didn't proceed with my order. Although it wasn't my first order on Bloomingdale's, somehow the system decided that this time my order should not pass and the customer support representatives have 0 power over the system. Ridiculous :)))) ok I'll spend my money somewhere else if that's what you want
Review of Cander Berlin
I ordered a clock more than a month ago. I didn't receive it. I've sent more than 10 emails to their email address but received no answer. I also contacted Cander Berlin via their official web site contact page but received no answer.
I'm trying to call them but the number is invalid.
Reply from Cander Berlin
Hello Tavbrigina,
thank you for your feedback and the friendly phone call. I am sorry that you are unhappy. We replied to your message on February 15 at 3:20 p.m., February 16 at 11:28 a.m. and March 14 at 3:39 p.m. If you haven't received the reply, it's best to check the SPAM folder. As already announced, the shipment has already been handed over to DHL. You received the DHL tracking number by email. Delivery to your destination country can take up to 31 business days. We cannot rush this process. For this reason we ask for a little patience.
We have good news for you: Your shipment was delivered on 04/04/2022, 16:58:00 to an authorized recipient.
Best wishes
Martin
Review of TOWER London
