Ceri

Love Saltrock, the products are great, really good quality with a great fit. I’ve got five t-shirts now and will buy some more!

Really great customer service by the team in Baker Brothers. They were all really friendly, provided me with various options for the earrings I was looking for. The store looks great and I’d highly recommend.

Very easy to navigate and simple transaction, prompt delivery too.

The colleague who served me was excellent, very knowledgeable and very friendly. Would come to this branch again.

I’ve been wanting to buy these trousers for a while, really great style and very comfortable to wear. Highly recommended.

I was given an experience for Xmas. This was a meal and a trip on the London Eye. I went online to book the London Eye experience and was surprised to see that my preferred date required me to pay an upgrade fee. I then checked date availability until the end of the year and all dates required an upgrade.
When I eventually found how to contact Red Letter Day they explained tickets are all sold with limited availability. I asked for a refund as I feel this is unacceptable that not a single day from March through to November has standard entrance therefore not requiring an upgrade fee. Firstly I was offered an extension which I refused, I was then offered a 15% credit against another experience to which I politely declined. I asked that I wanted to escalate which finally saw the colleague on the live chat give me a form to complete and explained I might not get much response as back office is busy.
Five days later I get a response from a Team Leader stating that tickets are sold with limited availability. I asked if he could demonstrate when there was availability this year for standard tickets which he responded he couldn’t due to Data Protection.
How can a company promote something like this which suggests that there is limited availability but not have to prove it? If I want to take this experience I now need to pay an upgrade fee.

I certainly won’t be using Red Letter Days again and wouldn’t be recommending them.

Very good product, lasts all day and smells great. I love the fact that I can just buy a refill, such a great sustainable solution.

Great selection of recipes. We have had two boxes and the quality of the food has been fantastic. Really easy to follow recipes, the booklet provides you with other recipes to try. Highly recommend.

Really great shampoo, nice smell and can feel how it has added strength to my hair.

Really simple ordering experience and delivery was fast too!

Easy to order the tyres online, garage called to confirm time of appointment a few days before the car was due to go in. Drop off was easy and I got a call to let me know of an additional piece of work required which they were able to carry out within the allocated time slot. Pick up process was easy as well!

Ordered for the first time over the holidays, prompt delivery , well packaged and the products are great. I needed to contact customer service and they were super responsive.

Very competitive pricing and so easy to complete the transaction. The app is great and a convenient way to manage my account.

Great selection of fruit and veg each delivery, all fresh and very tasty. All packaging is recyclable so zero waste. Highly recommend.

Really poor experience with BG. I booked a day at home for my boiler service, this was due to take place between 8am and 1pm. At 1pm I logged on to the website to see that the appointment had been changed to 12pm to 6pm on that day. I rechecked at 4pm to see where the engineer was and subsequently received an email informing me that my appointment had been moved to the 6th of December. I understand that a boiler breakdown is priority however a courtesy call costs you nothing, poor.

The store was very tidy and easy to navigate round. Prices were clear and plenty of mirrors to try on. No queues at checkout and the staff were very friendly.

Our Yodel driver is great, so friendly and polite. Always delivers on time.

Great product, very tasty and fills me up as a meal replacement.

Really great bottle, happy with the quality, keeps water cool for a long time. Very easy to clean. Very happy.