United States
Review of DRUIDS
Everything was as described, delivered quickly and all items fit perfectly. Very pleased
Reply from DRUIDS
Hi Eileen,
We appreciate your positive feedback! We're so happy to hear that everything was as described, delivered quickly, and that all the items fit perfectly.
Team Druids
Review of Muck Munchers
Review of Fibrus
Waited in all day for the engineers to come and install, I was given a PM installation slot, the engineers arrived around 4pm. The installation went well with very little fuss and no mess. When the engineers left my internet was running very well with a download speed of around 500. The next morning though an alarm was showing on my router and the internet had dropped out, I tried resetting as per instructions many times, all to no avail. I rang the helpline, who organised for an engineer to return and fix the problem, this was on Tuesday. So installed Monday, off Tuesday now it’s Thursday and still no internet, engineer supposed to be coming today but I have no idea when. Not great.
My daughter had similar problems when she was connected but I thought that was a one off, it seems that it’s the norm as I’ve heard of other people recounting problems. You need to improve!
Reply from Fibrus
Hi Eileen
Thank you for sharing your feedback with us. We’re glad to hear that the installation went well initially. However, we truly apologize for the ongoing issues you’ve experienced with your connection. We understand how frustrating this must be.
Please rest assured that an engineer will be attending today to resolve the issue. We are committed to improving our service and appreciate your patience as we work to address this.
If there’s anything else we can do for you, please don’t hesitate to get in touch.
Kind Regards
Customer Experience Team
Review of Uswitch
Review of Staysure Travel Insurance
Very easy and straightforward.
Website and procedure was very easy and understandable. First class and sorted in 10 minutes
Review of Thompson & Morgan
Everything was as described, plants all arrived in good condition
Reply from Thompson & Morgan
Thank you so much for the 5 star feedback Eileen, so glad that everything was as described for you and that the plants all arrived in good condition. Thank you for sharing this with us and your valued custom. Kindest regards Helen from Thompson and Morgan Customer Service Team.
Review of Sytner Group
Top class
I was really impressed with the top class service I received from the team at Sytner MB Carlisle. From start to finish the service was outstanding. Everything was explained clearly all questions were answered to my satisfaction and I never had any problems at any stage of the process. I would like to thank Fiona Dell and the rest of the team for making the whole experience easy and stress free
Reply from Sytner Group
Thank you for your kind words, Eileen. I am so pleased to learn that you've had such a positive experience with us here at Mercedes-Benz Carlisle, and with Fiona in particular. She strives to provide the highest level of customer service and it is wonderful to hear that she achieved this for you. We are grateful for your feedback and we hope to see you again soon. Kind Regards, Emily Hall, Head of Business.
Review of Specsavers
Review of Omaze
Review of World Airfares
Reply from World Airfares
Thank you for your feedback! We're glad to hear that you had a smooth booking experience. If there's anything else we can assist you with, please don't hesitate to contact us. We hope to serve you again in the future!
Thank you for choosing World Airfares!
Review of Omaze
Easy to use, plenty of information about prizes and charities they support
Review of Regatta
Review of lastminute.com
Everything went really smoothly, no problems. We had a slight change of flight time, but this was forwarded to us in plenty of time. Great service and would use again, thanks
Review of Project Screen by Prenetics
Very easy test with great professional staff. Took us 15 minutes to go through the whole process watched over by our own nurse who talked us through each step. Very helpful and nice and easy. Thanks
Reply from Project Screen by Prenetics
Hello Eileen.
Thank you for testing with Prenetics!
We are so happy to hear about your experience testing with us, we always strive to assist our clients in the best possible way. Your feedback is highly appreciated. We look forward to testing with you in future.
Best Wishes
Prenetics!
Review of Auto Windscreens
Great quick service at a time convenient to me. Staff very polite and professional
Review of Omaze
Review of MyAppliances
Excellent service, quick delivery and no problems. Would recommend
Review of Scarlet Rooms
Review of Jayride
Straightforward process and website easy to use, I got a good price and booked my ride in a couple of minutes.
I do have 1 gripe however, on the website you are given the option to book child safety seats, and as an traveling with children I asked for them to be provided. Because this is really a comparison site and doesn’t actually have vehicles to hire, you get the company offering the best price. When I recieved the confirmation from this company they informed me I had to provide my own child seats, as it’s the law in NY state. A bit annoying because now I’m going to have to trail a child seat with me from the UK.
Other than that a good service and the follow up confirmation and information was very good. Would recommend and use again
