Louise

Not as seamless an experience as promised. Couldn't fault the installer Ryan, he was here promptly at 7.30am, the boiler was due to arrive between 7.30 and 9.30, Ryan did the prep work he could get on with and decommissioning our existing boiler, it was 10.45 before our boiler arrived, when it did arrive it had been sent without a filter. The installer then had to go to a plumbers merchant to collect a filter in order for the installation to carry on. Felt really sorry for him as all of it was out of his control and was stress he and us could do without. Boxt need to have a better system in place whereby the boiler is delivered in advance of the installation day to mitigate these issues

Feel gorgeous are also look incredible. Do not order from either of these companies. Ordered fragrance 3rd August, didn't arrive within timescales, they said they'd send a replacement, this also didn't arrive. I asked them to refund me, they said they would, still waiting and just keep being fobbed off. I am not giving up, this is theft and looking at reviews for both companies it is a very regular occurrence

Ordered product 3rd August, no communication or despatch notice since, product not arrived, chased up, promised replacement within 24 to 48 hours, still no despatch notice and not received 4 days later, now told to give it another 48 hours. Don't bother ordering from here

Unfortunately the pants didn't fit me, but they are lovely quality and heavy material. The customer service for returning them was first rate

Bought a sergio Tacchini polo shirt, when it arrived it was clearly fake. The quality was appalling and the label wasn't even spelt correctly. I emailed the company who then chose to insult my intelligence and protest that it was genuine, rather than hold their hands up.
As you can see from reply they're still insisting it's genuine, even though sergio Tacchini head office have confirmed it isn't. Sport first still can't explain why the branding in the label is spelt incorrectly. Quite sure trading standards will be able to get to the bottom of it. Shame i can't post pictures of the item to support this review, let others be the judge

Bought two dresses, both were lovely and great quality, reasonably priced too. Unfortunately one didn't fit so had to return it, the return was received but a refund not processed. I contacted the customer service team to query, within minutes I had received a reply from Emma and she had processed the refund, she was extremely professional, offering her apologies and a swift resolution. Great customer service. Wouldn't hesitate to use again

If I could give zero stars i would. Made a purchase weeks ago, at the end of process it pops up to purchase again but it appears your original transaction is not complete. I realised immediately i had ordered 2 items, emailed support email to cancel one, no one bothered to reply until they'd despatched both items 6 days later. I then asked for a return label, have had no reply, and have emailed numerous times for returns label since 19th January. Avoid this company like the plague, wished I had seen reviews before I purchased. Am now going to have to try to pursue through my bank

Great price and delivery fulfilled on time as promised

Only just taken out policy but by far the cheapest quote we had, with all the extras we choose when insuring. After a terrible experience with our previous insurers am really hoping Darwin are better if we ever need to claim on our policy

Needed to cancel order immediately after submitting as I realised I had purchased book for wrong exam board. There was no way to contact other than chatting with a bot who told me someone would contact me within 24 hours. That never happened and a week later I received the order I wanted to cancel. So frustration

Great price, good communication when I had a query with my order. Would recommend

Great website, user friendly, very reasonable postage costs and the added bonus of a discount code too

Amazing pricing, genuine products and super fast delivery

Amazing company, so glad we found them. My daughter broke her glasses and the high Street optician we purchased them from said they were irreparable, they were only 8 months old and they wanted £185 to replace them. I sent a picture here and received a quote back within 24 hours. My husband was on leave from work so decided to make the 1 hour journey, we expected to drop them off and receive back later in the week, they were fixed within 15 minutes while he waited, the fix is so neat, we are absolutely thrilled with the service we received and the price we paid, we highly recommend.

Great experience, discount code given so item cheaper than anywhere else, swift delivery too.

Appears to be a genuine article at a great price.

Great online shopping experience, free postage and no quibble returns and the item we bought was lovely quality when we finally chose the right size

Great price product, user friendly website and super quick delivery. Recommended.