D Williams

Visited the Tottenham Court Road branch. Was initially a bit disappointed as their website implies that their shops have most furniture in stock, which clearly isn’t the case with this branch. Anyway, I ordered the Oak Ladder Desk and the Narrow Oak Leaning Cabinet. Had to pay quite a bit for delivery, but a word of advice to potential customers - delivery charges are lower in store than through their website. Thankfully, you can choose the delivery date. My order actually arrived two days early, as the delivery guy just happened to be visiting a neighbouring property, so he thought he’d bring my order around too! Luckily, I was in at the time. Plus, it was a Saturday which usually costs more. The two pieces of furniture look great, very simple designs but nice colours and real solid oak, which goes well with the rest of my furniture. These ladder designs are a lot more stable than I expected, so they must be cleverly designed! Overall, very pleased and will visit the Futon Company again.

Originally I went into one of their branches to "test" their mattresses. When I came to buy the type I decided on, I was pleasantly surprised that it was now on sale and with a considerable discount! The two delivery men were great and were on time. The only thing that could be improved is the delivery time - I had to wait a week and I would have preferred next day or within two days.

Very pleased with the blinds! They look perfect and fit the windows extremely well. I was pleased with the range on offer, as many blinds on the high street are so boring and I wanted something that would look interesting. I am also very pleased with the responsive customer service. I ordered three sets of blinds and ... made a mistake with some of the measurements! I contacted the company and they quickly amended it all. The blinds arrived fairly promptly. There was a problem with one delivery - the delivery guy said he couldn't find one package and he didn't seem to bother to look for it in his van... I contacted the company right away and they immediately started chasing it. A day passed and the morning after I left the house very early (about 6:30am) and there on the doorstep was the rest of the delivery! One set of blinds came without any instructions. Luckily the blinds2go website has downloadable instructions. After checking the online instructions for all three blinds, I noticed that the online versions are less detailed than the paper versions and - most confusing for a novice DIYer like me - the basic information is not always the same (e.g., the recommended distance from the edge of the rails for the brackets). Anyway, I soon discovered that putting up blinds isn't the huge DIY challenge I originally envisaged, so the conflicting information between the online and paper instructions wasn't really a big deal.

Nicely designed items, just what I was looking for. I wanted a very simple round solid oak dining table which is not too heavy or bulky (to go with my solid oak dining chairs purchased from elsewhere). After spending some considerable time looking around, this seemingly very basic item didn't exist! But then I came across Maison du Monde's Norway solid oak vintage round dining table! Also, absolutely love the other item I got - the Portobello solid oak vintage TV shelf unit. Everyone comments how great it looks and how it is reminiscent of their grandparents' furniture. The items were easy to build and the instructions were probably clearer than some other companies I've bought flat-pack furniture from. Arranging the delivery was painless, as an agent promptly contacted me to choose a convenient time. The items arrived on time too, but ... (1) the dining table was very poorly packaged and all its contents kept on falling out and rolling about, as the box was either very damaged or just very flimsy, and (2) the delivery people were clearly not as skilled as other companies who have delivered furniture to my address because they caused some minor damage to walls and doors by bashing the items about when carrying the items to the designated room. I'm hesitant to buy larger items again from Maison du Monde for this very reason, which is a shame as they have some wonderful designs on offer.

Pleased with the wardrobe. Fits perfectly in the intended room and has tonnes of storage space inside. Had to wait a while for delivery, but it was ultimately arranged at a mutually convenient time and the company was always with good communication. I was most impressed by the professionalism, carefulness and skill of the delivery people, who carried some very heavy and bulky items up several flights of stairs in such a quick time! I’ve had several other furniture deliveries and the delivery people were often very careless, e.g., Maison du Mode delivery guys threw the items about and caused minor damage by bashing into walls, doors etc. Dako, on the other hand, clearly employs only the best for the job! Finally, the flat-pack items seem to be packaged with minimal packaging compared to other furniture items I’ve bought from elsewhere and the vast majority of the packaging material can be recycled (e.g., Made.com and Maison du Monde use SO MUCH polystyrene which is unrecyclable where I live). Overall, I recommend Dako!

Nice items and well priced. Glad I came across the chairs are were almost identical to the ones from another retailer which were out of stock and more expensive. Very quick delivery for a furniture company!! Please overall.

So glad I came across Coop Electrical. Really needed a new washing machine and had bought one from John Lewis but it never arrrived as promised and was given the runaround for two weeks about when it will finally appear. Got sick of that, so I just ordered the same model from Coop (was also much cheaper). Arrived the next day, delivery people brought it up four flights of stairs and installed it in next to no time. Works great! Very happy with the service and product. Now to keep chasing John Lewis for a refund...