Orrock

If I could give no stars I would. ordered 2 gnomes as a jokey present for my husband. Waited over 5 weeks. Received today, joke on me, I need a magnifying glass to see them 2 inches high. ..avoid at all costs!!!!

Another scam company allowed by Facebook purchased a gift and it never arrived they do not answer emails either. Will contact my bank and Trading Standards.

I would never buy again from this scam company I too was sent a pathetic piece of plastic. Ordered a remote control dinosaur. I have let all relevant agencies know about this company, they should ge investigated by Trading Standards and Action Fraud.

If I could award virgin experience days 0 star I would. Having purchased a voucher for my husband, it was extended because of covid. On trying to activate it the merchant wasnt recognising the voucher. You cannot speak to anyone on the phone anymore at Virgin and the contact centre for Virgin is a poor joke. They dont answer emails so here I am with a nearly £200 voucher out of pocket and cannot use it. NEVER AGAIN!

I have been a Laithwaites member for many years and also buy cases of wine for family. The choices of different wines are excellent, good special offers and very happy with customer service

I purchased 2 tickets for the van gogh experience,in November 2021. Received confirmation by email but on the Fever app no tickets in my 'contactless account'. I have emailed 3 times and just received an auto response. Very worried I have been conned.

It's good to know I am helping against food waste. Plenty to share with the family. Also occasionally to say oh what's that?

Always excellent customer service and the Black Friday special offer case, my daughter said it was the best wine they had ever received.

I was looking for a scooter for grandson's Christmas present. I thought coming from Denmark, it would be good quality. Unfortunately when it arrived paperwork said made in China. Not what I expected. Disappointing.

I have been a customer of Laithwaites for a few years and always had excellent customer service. The wine is really good too. Found the company to be very flexible in wine choices.

Always helpful customer service. Nothing too much trouble. The wines are always very good quality.

I booked 2 tickets for come away from for 4th April. However because of the Corona virus outbreak which is now a pandemic I as an elderly person and husband with health conditions we have been advised, do not travel on public transport or mix with people. London Direct refused to either refund or as I asked to defer tickets till later in year. Was told lose money or possible resale less 20%. Good to know how 'helpful' this company was in a national crisis. I have lost £150!!

Easy to view website and to navigate through. I was told the flowers were beautiful as described on Interfloras site.

Very helpful and friendly company. Good value for money as garden table and chairs bought in the sale. Delivered on time. Would definately use again.