Graham

We have used Eset for several years now, originally installed by our local IT support company, and renewed by them each year when I prompted them based on the Eset screen message.
However, we moved location 2 years ago and therefore wished to renew the subscription ourselves, this time and in future.
The Eset message provided the support number and relevant licence details.
I rang support who quickly understood our request and I received an email with the relevant link and a note of how to proceed.
Within a very short timescale I was able to renew our subscription and set it up for us to be the contact in future.
Very happy

Needed a replacement stay for my ottoman, excellent website, ordered, picked and despatched very promptly.
All components included in package, and a diagram of fitting instructions with precise dimensions for fixing holes.
Fitted and worked first time, with soft close.
The calculator for number of stays was helpful, and correct.

The website is easy to navigate, the choice of wallpapers excellent and the filters work well, making it easier to find the style and colour I am looking for. The images of the wallpaper on walls and the close up shots of the design are good and being able to order samples beforehand very helpful. This review is based on a number of orders I have placed in the in the last 6-months and for my last order earlier in March it has seemed to take a long-time to receive samples (and we have ended up having to order wallpaper without a sample this time around). The order is due anytime now but still no sample.

The samples arrived quickly, we ordered 2-sets of roller blinds, they arrived within the dates specified, were straightforward to fit and they look great.

We are in the position of moving several times in a short time frame and had set up a re-direct to our first new address, but this was longer than the time we would be there. I telephoned the Royal Mail redirect service and the person I spoke to was very helpful and resolved my issue quickly. I am very happy with the efficient re-direct service.

Efficient website and speedy delivery of exactly what was ordered

I was having great difficulty in sourcing a particular toothpaste from local chemists, they could not get stock .Searched for stock and found some at Chemist Direct, delivered in 2-3 days, excellent.

The booking process was straightforward and very unusually there was no attempt to sell us additional insurance when we collected the car. There was no queue to collect the car, the desk staff communicated well and the process for collection, just across from arrivals was straightforward. The car was as ordered although it did have a range of bumps and scrapes on the wheel trim, doors etc these were minor. We had no problems with the car during our 2-week hire period. The drop off was easy. All in all a good experience of car hire.