We ordered just before Christmas not realising the company had shut down for Christmas and New Year. We were not concerned as this umbrella was part of a larger project and there was an automatic response from them. We have had exceptional communication from Shade Australia.
December 20, 2024
Reply from Shade Australia Pty Ltd
Hi Kathie, Thank you for taking the time to write out a five star review for us based on your experience.
We're glad to hear that you appreciated the level of communication you received throughout your order with us - I hope your Shelta 3.3m Savannah Cantilever Umbrella does a wonderful job for you for many years to come!
so simple to follow, videos made it easy to remember important points
December 31, 2024
Unprompted review
Reply from Alison
Hello, thank you so much for your kind review! We are thrilled to hear that our platform has made learning accessible and easier for you. Best wishes from the Alison team. Happy learning! 😊
Thank you so much for your awesome review! We're thrilled to hear that you’re enjoying HeyShape. Your support and feedback mean the world to us. If you ever have any questions or need assistance, please don't hesitate to reach out. Stay fabulous!
Excellent communication, fast delivery and products of excellent quality.
April 29, 2023
Reply from OZSALE
Hi Kathie,
We greatly appreciate your positive feedback! It's fantastic to hear that you were impressed with our communication, the speedy delivery of your order, and the excellent quality of our products.
Effective and timely communication is a priority for us, as we want to ensure that you are well-informed throughout the process and have a smooth and transparent shopping experience.
Thank you for choosing us as your preferred provider. We appreciate your support and value your satisfaction. We look forward to serving you again in the future with the same level of outstanding communication, fast delivery, and top-notch quality!
So, easy to deal with, thank you so very much. COVID kicked my a** and even after almost 20 days I still can barely function, so happy to receive a refund so easily. Thanks so much!!