My Adviser was great!
Kerry was my assigned adviser and it was lovely to speak with her. She spoke clearly, was not in a rush, and patiently answered my questions. She used various scenarios/examples to help me understand my mortgage and also made my think of my financial plans/goals for the next couple of years. I was also not pressured to decide right there and then, and when I called back, her notes were indeed logged to their system, under my account. Overall a great and pleasant experience with Leeds Building Society, mainly because of Kerry!
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