Server made me paid twice
I was at the Sønderborg branch a couple of weeks ago and ordered a sandwich, coffee and cake and waited for the green light on the card machine, all good. I then went to get my coffee was waiting a fair bit when my server came to me and told me the payment had not gone through. I told him it had, it was on my bank reserve, but he insisted I needed to pay again!! He made me feel like a thief, I got a bit flustered and dropped my cake. Of course it turned out I paid twice still waiting 2 weeks later to get money back. I am never going to their bakery again. It’s over rated, staff can be rude and for their prices you should get better service. Products were fine but they should be for the price esp if you have to pay twice!
Reply from Lagkagehuset
