Greg McAllen

I have made two purchases from Timports. Last Autumn I purchased a large double pallet of kiln-dried oak and recently, in rediness for the coming winter, a large double pallet of kiln-dried beech. I was pleased with both purchases, but my personal preference is the beech. It has very little bark, so is less messy to handle, it burns very hot, clean and for a long time. I have also found there is very little ash. As a bonus it smells great in my mancave/log store. I will continue to purchase from Timports for a long as their prices remain keen.

Item as described, fast delivery at a good price. Thank you. I will use this company again.

My name is Greg McAllen. I am the proprietor, along with my Wife, of a small business based in Rutland. We have been continuously trading since 1981.
Now I know this is a long review, and long reviews can be boring, but before using this company, you should be aware of how they can behave if things don't go their way and their client upsets them.
In December 2023, my wife and myself viewed a property for sale and agreed with the owner to purchase. It was a straight forward sale with no loans or mortgage. Part funding was to come from the sale of one of our three industrial units, one of which is solely owned, and used by us privately. The remaining balance to come from our Barclays savings account. I had sold the industrial unit, freehold, to the owner of another neighbouring business on our industrial estate. It was a straight forward sale without involving the services of a solicitor or estate agent. There was a wait on our buyers part, due to a Land Registry issue, our buyers funds coming to us from the Halifax. In the meantime, I looked to engage the services of a conveyancer as our deal was done and just waiting for the funds to land in our account. Normally, I would use my usual solicitor, who is not local, which meant travelling the A1, in the middle of winter, just to sign a few documents. We did not want to do this. We therefore decided to use the services of Hegarty, local to us in Oakham. Additionally, my Daughter has friends working for their Stamford office. Having obtained a quotation of £1650, which I thought reasonable, we made a trip to their office in Oakham. All went well until, on being asked where the funds for a cash property purchased had come from, and I informed them they were from the sale of an industrial unit. They asked the solicitors name who dealt with this, and the name of the estate agent. When we informed them we had not engaged the services of either, their attitude changed, along with the facial expressions. It was not nice at all. I was faced with accusations of money laundering, which where thrown at us on many occasions over the following weeks. Now, I understand solicitors have to cover themselves, but we were dealing through Barclays Bank and electronic transfers, all of which have a paper trail. The Bank have their own policies to prevent money laundering and if the money was not from a legitimate source, it would not be in there. We both felt the solicitor and case handler were unhelpful, bordering obstructive. It was like we were being treated as criminals, and paying for the privilege. Finally, having formed a distrust of this Lady, I agreed with the seller to pay him directly. I did not feel I should transfer our savings to Hegarty and trust this solicitor with control of our lives. We had a very bad feeling this solicitor may delay the purchase, possibly losing us the property. The payment was made to the seller, via CHAPS transfer from our Barclays account. Oddly, we received an email from them, telling us we cannot do this, not advising us against it, or giving reason why we shouldn't, just telling us we could not. Not once did we receive any communication from this Lady that could be construed as advice. Therefore on the 22nd April, with the sellers agreement, we transferred the funds, both signed a document stating what the money was for and the terms we had agreed between us, and in two days we moved into the property. Result. This just left formal completion. At this point I advised Hegartys of the situation, via email, and asked them to continue to completion and transfer. I finally received a reply yesterday saying they were no longer working for us. I had already learnt this, receiving a phone call from the seller, saying HIS solicitor had been contacted by Hegartys to be told they no longer worked for us. Additionally, Hegartys contacted the estate agent and informed them that myself and my wife were laundering money. Now that is one hell of an accusation, based on a unfounded suspicion without evidence. But to relay a suspicion to an estate agent in the form of an accusation, not even one of their own profession, is very naughty indeed and indicates to us we were correct in not placing trust, and our funds, with this solicitor. This action was just vindictive and unprofessional attempting to cause trouble and halt the sale even though POST-stating they no longer working for us. We have not received any further communication.
My advice to others considering using Hegarty is be careful as this particular solicitor cannot be trusted if scorned. Certainly do not divulge any sensitive information or information you wish to remain private as she may use it to support her own stance, additionally making up stories as she goes along to fill in the gaps, particularly if you do not do as you are told! MAD!

I have been with Britannia Rescue for around 20 years. I was with the RAC, but following an article in the Yachting Press relating to recovery of trailer boats, I changed to Britannia Rescue. When my annual renewal became due last week we had a hiccup with our bank and the payment failed. My wife called them to pay via card to be told, very frankly, we couldn't pay with our business card. The payment had been taken from our business account for 20 years! I should say we are Sole Traders (not a LTD company) and have been trading for 41 years, therefore we personally are the business. Additionally, we moved address (10 years ago!) and we used our business address as a postal address, including on our driving licences, while we had great fun touring in our campervan, boat and our caravan for almost 8 years. Britannia Rescue were notified of the changes. I should also say we have only ever called them once, near Oswestry, when our bulldog locked himself in our Jeep with the keys in. The operator speaking to my wife, asked if the address was a business address and ask if we lived there, which of course we do not. As my wife tried to explain (we had bought another property early last year when our touring came to an end), the operator said quote; 'well do you live there or not' rudely and with attitude. My wife struggled to explain so passed the phone to me. At this point I also found our boat wasn't covered anymore. Apparently, the trailer is, but not the load, ie. if you have a caravan, the contents are not covered, and the same applied to a boat trailer so this operator stated. With this stance, I asked, 'so do I tip the £25K boat off, weighing 2.8 tons, in a lay-by? Basically, 'yes' was her answer. The operator had already debited our other card by this time and now I am waiting for a refund (14 days apparently even though it has just been taken a few minutes prior). I would hate to speak to this person in a position of needing help following a breakdown, and certainly wouldn't trust them to provide any cover if they could get out of it. It is owned by LV (Liverpool Victoria Insurance Co, as it used to be) and I believe Britannia Rescue should be trusted with that in mind.

I spoke with Joe Davenport today, ref, PCI compliance and our planned and pending retirement in a few months time. Joe was very helpful and emailed us with the relevant telephone number I need to call in July to cancel our agreement when our contract ends in August. Very polite, knowledgeable and helpful was Joe.

I order a vintage-retro style ceiling lamp in green with brass fittings. It looks much better quality than I imagined for the price. It is to be fitted in a converted outbuilding that used to be a washhouse many years ago therefore the retro/industrial style looks right. I was so impressed I bought another for my woodstore. Delivery was extremely prompt as well. Certainly deserves five stars.

My name is Greg McAllen. I am the proprietor, along with my Wife, of a small business based in Rutland. We have been continuously trading since 1981.
Now I know this is a long review, and long reviews can be boring, but before using this company, you should be aware of how they can behave if things don't go their way and their client upsets them.
In December 2023, my wife and myself viewed a property for sale and agreed with the owner to purchase. It was a straight forward sale with no loans or mortgage. Part funding was to come from the sale of one of our three industrial units, one of which is solely owned, and used by us privately. The remaining balance to come from our Barclays savings account. I had sold the industrial unit, freehold, to the owner of another neighbouring business on our industrial estate. It was a straight forward sale without involving the services of a solicitor or estate agent. There was a wait on our buyers part, due to a Land Registry issue, our buyers funds coming to us from the Halifax. In the meantime, I looked to engage the services of a conveyancer as our deal was done and just waiting for the funds to land in our account. Normally, I would use my usual solicitor, who is not local, which meant travelling the A1, in the middle of winter, just to sign a few documents. We did not want to do this. We therefore decided to use the services of Hegartys, local to us in Oakham. Additionally, my Daughter has friends working for their Stamford office. Having obtained a quotation of £1650, which I thought reasonable, we made a trip to their office in Oakham. All went well until, on being asked where the funds for a cash property purchased had come from, and I informed them they were from the sale of an industrial unit. They asked the solicitors name who dealt with this, and the name of the estate agent. When we informed them we had not engaged the services of either, their attitude changed, along with the facial expressions. It was not nice at all. I was faced with accusations of money laundering, which where thrown at us on many occasions over the following weeks. Now, I understand solicitors have to cover themselves, but we were dealing through Barclays Bank and electronic transfers, all of which have a paper trail. The Bank have their own policies to prevent money laundering and if the money was not from a legitimate source, it would not be in there. We both felt the solicitor and case handler were unhelpful, bordering obstructive. It was like we were being treated as criminals, and paying for the privilege. Finally, having formed a distrust of this Lady, I agreed with the seller to pay him directly. I did not feel I should transfer our savings to Hegartys and trust this solicitor with control of our lives. We had a very bad feeling this solicitor may delay the purchase, possibly losing us the property. The payment was made to the seller, via CHAPS transfer from our Barclays account. Oddly, we received an email from them, telling us we cannot do this, not advising us against it, or giving reason why we shouldn't, just telling us we could not. Not once did we receive any communication from this Lady that could be construed as advice. Therefore on the 22nd April, with the sellers agreement, we transferred the funds, both signed a document stating what the money was for and the terms we had agreed between us, and in two days we moved into the property. Result. This just left formal completion. At this point I advised Hegartys of the situation, via email, and asked them to continue to completion and transfer. I finally received a reply yesterday saying they were no longer working for us. I had already learnt this, receiving a phone call from the seller, saying HIS solicitor had been contacted by Hegartys to be told they no longer worked for us. Additionally, Hegartys contacted the estate agent and informed them that myself and my wife were laundering money. Now that is one hell of an accusation, based on a unfounded suspicion without evidence. But to relay a suspicion to an estate agent in the form of an accusation, not even one of their own profession, is very naughty indeed and indicates to us we were correct in not placing trust, and our funds, with this solicitor. This action was just vindictive and unprofessional attempting to cause trouble and halt the sale even though POST-stating they no longer working for us. We have not received any further communication.
My advice to others considering using Hegartys is be careful as this particular solicitor cannot be trusted if scorned. Certainly do not divulge any sensitive information or information you wish to remain private as she may use it to support her own stance, additionally making up stories as she goes along to fill in the gaps, particularly if you do not do as you are told! MAD!

My name is Greg McAllen. I am the proprietor of a small business, 4Play Jeep, based in Rutland, UK. We specialise in Jeep brand vehicles, both workshops and new parts supply.
Being 63 years old, I have been in the motor trade for over 45 years and had motor trade insurance with various companies for 40 years.
Jensten Motor Trade, DA6 7DQ, wrote to us, informing of how they could save us money and other benefits over and above existing policies.
On 12th February I contacted them, via email, for a quotation, using information from their earlier letter that we had retained on file.
I received a telephone call from a guy named Paul. After a few questions, of which I provided honest answers, taking a couple of minutes max, Paul told me he would call me back. One of the questions was 'do I use or supply secondhand parts'. Now, answering honestly, very occasionally we do, due to the fact either new parts are not available, or on lengthy back order. I did inform Paul we do not supply, or use in our workshop, used safety related parts such as steering, suspension, braking system parts or tyres.
Paul informed me he would call me back again.
He did so, within a few minutes.
He informed me Jensten Insurance could not help me as they do not want 'your kind of business' whatever he meant by that. Obviously these guys have no idea of the situation of parts supply within the motor industry, especially since Covid 19. Or perhaps they consider businesses selling, storing and maintaining EV's are less risk! Our workshops are exceptionaly clean, well decorated, well equipped with modern tooling, diagnostics and lifts and all equipment, vehicle lifts, Teletruks, etc are safety tested and kept in date. Why bother going to the expense of posting out letters advertising their services? I cannot imagine what business they are attempting to attract within the motor industry. I concluded, when using comments such as this, these folk are 'up-their-own-bottom' scum and it is highly likely there is much truth to other reviews on here. My advice is steer clear of this time-wasting company (using new parts of course).

Usually we book with a competitor of holidaycottages.co.uk but used these folk as we found a cottage available through them in a location we needed to visit. Our only initial concern, after booking and making payment, they then stated they had to check with the owner the property was actually available!! We booked (and paid) on the Saturday but had to wait until Monday for confirmation. As this was short notice booking, leaving us little time to find alternative accommodation, the wait to receive confirmation was very unnerving, having to be in the area for previously arranged business purposes. We were not informed of this wait prior to booking, or making payment, and although all went smoothly thank goodness, it is the reason for 3-stars only.

My business, based in Rutland (England's smallest county), has been a Millers Oils distributor for 2-3 years replacing our previous brand, Valvoline, which we used and distributed since the late 1980's, and those supply chain could only be described as abysmal at best. As a user, retailer and trade supplier we know our lubricants. Millers manufacture a huge range, including many specialist, OEM-spec lubricants for cars, trucks, motorcycles, classic and modern racing engines plus non-automotive lubricants. In addition I have access to a technical service which has proved useful on several occasions.
My Customers, as am I, are very happy with Millers products. Their supply and delivery times for replenishing our stock, taking stock of new and special order oils, lubricants, anti-freeze and other products, is prompt and very efficient indeed. In my opinion Millers Oils deserve 5-stars.

We have used Sykes Cottages a few times now, booked under our name and occasions under friends name whom we holiday with. The booking system is very easy to use, Sykes have a great range of properties to choose from, certainly in the areas we have visited, the properties are well described with good detail and we have not been disappointed yet. Therefore Sykes get 5-stars from us.

UPDATE; I received a very fast apology from Vistaprint following my review and an offer to put everything right. Today, 15th December, that offer materialised. I have therefore updated this review to 5-stars, which I think they deserve for their prompt response and effort to correct the issues with my order. Would I order from them again? Yes, in light of how the mistakes were handled, I would.
Original review;
I ordered 20x Christmas cards, printed with a picture of my bulldog 'Dudley' and lightly patterned envelopes to match.
I received 15x cards of the design I ordered, 12x generic Christmas cards I did not order, with 6x envelopes for those. Therefore I honestly cannot say I have not received value for money, but I also cannot say I received all the items I had ordered and this has put me off from ordering from this company again. Due to this I feel compelled to leave only one star.

Quality import vehicle-size number plates with keen pricing. Excellent communication and fast delivery. Thanks.

I am Proprietor of a small company, 4Play Jeep, specializing in Jeep brand vehicles. We have extensively equipped specialist workshops, import/export parts, and carry considerable parts stock for workshop & retail/mail order sale. We have been trading since 1981. We are based in the UK. In February 2018 I ordered a second new lift from Snap-on, the first having been purchased in 2015. The latest purchase, was ordered as a specific new model, launched in a magazine article as new to their range, by their then Sales Director. Snap-on supplied a cheaper model, and installed it badly, being twisted and out of alignment from outset. To cover their error (if not intentional), a senior member of their management team, the UK Aftercare Manager, changed the ID plate to indicate it was the model I ordered. This was captured on our CCTV system.
I was told this was done to match our paperwork as the lifts are all the same.
An inspection of the lift was carried out by a recognized company which deemed it 'unsafe for use'. A NDT test was carried out to evaluate the lift. This showed the lift to be lighter built in comparison to our other Snap-on lift. Our insurance company refused to cover the lifts use. It has never been used. It has taken me 3 years and the loss of use of a workshop to bring this management regime to book, resulting in me receiving my money back plus £14,500 in damages and £22,500 in legal expenses. Initially, Snap-on admitted problems with the install to my Lawyer. We had 4 differing stories, ‘the lifts are all the same’, ‘there has been a specification change’ (but could not tell me when this was), ‘the lift I ordered was no longer available’ and finally, back to ‘the lifts are all the same’… Again. Later, they denied any liability.

They sent unconvincing, altered copies of lift manuals in a desperate bid to cover themselves. A 50 page report was commissioned, at a cost to me in excess of £7000.00, for the purpose of providing evidence for trial. This was done by a forensic engineer and HSE specialist working for the UK Civil Courts. The findings were conclusive ‘the lift was unsafe and unfit for purpose.
Snap-on commissioned their own report, after 2 years following install. They refused to produce or disclose their inspector’s findings, presumably it didn't support their stance. Snap-on have never issued an apology or admitted liability but the pay-out says all.

Snap-on’s second in command here in the UK boasts the following; 'Fully responsible for strategy and P&L and an advocate for best practice, I am a hands-on visionary leader who drives business growth and innovation backed by an extensive network and strong relationships internally and externally. A member of the Institute of Directors and an elected Fellow of the Institute of the Motor Industry'.
Our experience is ‘best practice’ comes along way down Snap-on’s priorities, at the top being business growth and profit margins. Health and Safety has a price it seems. The present management team have been flying the Snap-on flag for many years and their H & S practices are just as dated. The head of Snap-on UK was previously Snap-on Australia having started out many years ago as a salesman. The specialist engineer commented 'their practices indicate their general work ethics'.

If Snap-on were to apologize, I believe they would only be sorry they got caught, and sorry they under estimated our ability to pursue them. Would they do this again to someone else? I believe so, they would be just more careful not to be caught out again. I should also say, the Chief of Snap-on USA was aware of our situation and never passed comment. I therefore believe this behavior is a culture within Snap-on worldwide. The internet has made the world a smaller place and other parties within the UK motor industry intend to publish further information showing their ‘innovative’ practices in relation to our case as a warning to other automotive SME’s regarding Snap-on’s management culture when something goes wrong.

The damage repair work to our workshop began on the 6th April 2021 at a cost of £11,500 + VAT. During excavation, the floor retaining bolts were found to be set in less than 4" and several on one post had not expanded at all. Photos of these have been sent to Snap-on UK but unsurprisingly there has been no further comments received by return. There are many conscientious lift suppliers and installers to choose from other than Snap-on. I have chosen Rotary Lifts.

NB. The lift was removed by Rotary Lifts and collected from our premises by Snap-on in November 2020. Here in the UK, I have seen lifts advertised by Snap-on as finance repossessions. I am uncomfortable with the thought another small business may purchase this lift under a false description having had another ID plate change

I am Proprietor of a small company, 4Play Jeep, based in Rutland, UK. We specialise in Jeep brand vehicles. We have extensively equipped specialist workshops, import/export parts, and carry considerable parts stock for workshop & retail/mail order sale. We have been trading since 1981.
In February 2018 I ordered a second new lift from Snap-on. A specific model, launched in a magazine article as new to their range, by their then Sales Director.
Snap-on supplied a cheaper model, and installed it badly, being twisted and out of alignment from outset.
To cover their error (if not intentional), a senior member of their management team, changed the ID plate to indicate it was the model I ordered. This was captured on our CCTV system.
An inspection of the lift was carried out by a recognised company which deemed it 'unsafe for use'.
A NDT test was carried out to evaluate the lift. This showed the lift to be lighter built in comparison to our other lift.
Our insurance company refused to cover the lifts use. It has never been used.
It has taken me 3 years and the loss of use of a workshop to bring this management regime to book, resulting in me receiving my money back plus £14,500 in damages and £22,500 in legal expenses.
Initially, Snap-on admitted problems with the install to my Solicitor.
We had 4 differing stories, ‘the lifts are all the same’, ‘there has been a specification change’ (but could not tell me when this was), ‘the lift I ordered was no longer available’ and finally, back to ‘the lifts are all the same’… again.
Later, they denied any liability.
They sent unconvincing, altered copies of lift manuals in a desperate bid to cover themselves.
A 50 page report was commissioned, at a cost to me in excess of £7000.00, for the purpose of providing evidence for a trial. This was done by a forensic engineer and HSE specialist. The findings were conclusive ‘the lift was unsafe and unfit for purpose.
Snap-on commissioned their own report, 2 years following install. They refused to produce or disclose their inspector’s findings, presumably it didn't support their stance.
Snap-on have never issued an apology or admitted liability but the pay-out says all.
Snap-on’s second in command boasts the following;
'Fully responsible for strategy and P&L and an advocate for best practice, I am a hands-on visionary leader who drives business growth and innovation backed by an extensive network and strong relationships internally and externally. A member of the Institute of Directors and an elected Fellow of the Institute of the Motor Industry'.
Our experience is ‘best practice’ comes along way down Snap-on’s scale, at the top being business growth and profit margins. Health and Safety has a price it seems. The present management team have been flying the Snap-on flag for many years and their H & S practices are just as dated. The specialist said 'their practices indicate their general work ethics'.
If Snap-on were to apologise, I believe they would only be sorry they got caught, and sorry they under estimated our ability to pursue them.
Would they do this again to someone else? I believe so, they would be just more careful not to be caught out again.
The internet has made the world a smaller place and other parties within the motor trade intend to publish further information showing their ‘innovative’ practices in relation to our case as a warning to other automotive SME’s regarding Snap-on’s management culture when something goes wrong.
The damage repair work to our workshop begins on the 6th April 2021 at a cost of £11,500 + VAT.
There are many conscientious lift suppliers and installers to choose from other than Snap-on. I have chosen Rotary Lifts.
NB. The lift was removed by Rotary Lifts and collected from our premises by Snap-on in November 2020.
I have seen lifts advertised by Snap-on as finance repossessions. I am uncomfortable with the thought another small business may purchase this lift under a false description having had another ID plate change.

I am Proprietor of a small company, 4Play Jeep, specialising in Jeep brand vehicles. We have extensively equipped specialist workshops, import/export parts, and carry considerable parts stock for workshop & retail/mail order sale. We have been trading since 1981.
In February 2018 I ordered a second new lift from Snap-on. A specific model, launched in a magazine article as new to their range, by their then Sales Director.
Snap-on supplied a cheaper model, and installed it badly, being twisted and out of alignment from outset.
To cover their error (if not intentional), a senior manager, changed the ID plate to indicate it was the model I ordered. This was captured on our CCTV system.
An inspection of the lift was carried out by a recognised company which deemed it 'unsafe for use'.
A NDT test was carried out to evaluate the lift. This showed the lift to be lighter built in comparison to our other lift.
Our insurance company refused to cover the lifts use. It has never been used.
It has taken me 3 years and the loss of use of a workshop to bring this management regime to book, resulting in me receiving my money back plus £14,500 in damages and £22,500 in legal expenses.
Initially, Snap-on admitted problems with the install to my Solicitor.
We had 4 differing stories, ‘the lifts are all the same’, ‘there has been a specification change’ (but could not tell me when this was), ‘the lift I ordered was no longer available’ and finally, back to ‘the lifts are all the same’… again.
Later, they denied any liability.
They sent unconvincing, altered copies of lift manuals in a desperate bid to cover themselves.
A 50 page report was commissioned, at a cost to me in excess of £7000.00, for the purpose of providing evidence for a trial. This was done by a forensic engineer and HSE specialist. The findings were conclusive ‘the lift was unsafe and unfit for purpose.
Snap-on commissioned their own report, 2 years following install. They refused to produce or disclose their inspector’s findings, presumably it didn't support their stance.
Snap-on have never issued an apology or admitted liability but the pay-out says all.
Snap-on’s second in command boasts the following;
'Fully responsible for strategy and P&L and an advocate for best practice, I am a hands-on visionary leader who drives business growth and innovation backed by an extensive network and strong relationships internally and externally. A member of the Institute of Directors and an elected Fellow of the Institute of the Motor Industry'.
Our experience is ‘best practice’ comes along way down Snap-on’s scale, at the top being business growth and profit margins. Health and Safety has a price it seems. The present management team have been flying the Snap-on flag for many years and their H & S practices are just as dated. The specialist said 'their practices indicate their general work ethics'.
If Snap-on were to apologise, I believe they would only be sorry they got caught, and sorry they under estimated our ability to pursue them.
Would they do this again to someone else? I believe so, they would be just more careful not to be caught out again.
The internet has made the world a smaller place and other parties within the motor trade intend to publish further information showing their ‘innovative’ practices in relation to our case as a warning to other automotive SME’s regarding Snap-on’s management culture when something goes wrong.
The damage repair work to our workshop began on the 6th April 2021 and cost £11,500 + VAT.
During the excavations of the workshop floor, the lift bolts were found to be 100mm or less deep in the concrete (having had excess thread cut-off by the installers) and most bolts on one post had not expanded at all. Basically, they were not secure to the floor. Snap-on management gave assurances that the lift was safe, despite experts' views to the contrary.
There are many conscientious lift suppliers and installers to choose from other than Snap-on. I have chosen Rotary Lifts.
NB. The lift was removed by Rotary Lifts and collected from our premises by Snap-on in November 2020.
I have seen lifts advertised by Snap-on as finance repossessions. I am uncomfortable with the thought another small business may purchase this lift under a false description having had another ID plate change.

I ordered 2 x mini dirt bikes, 2 x MX safety helmets, 2 x MX safety goggles & 2 x pairs MX gloves on 8th November in time for Xmas. These are for my Grand Children. I was well aware delivery of the motorcycles was to be early December. One motorcycle only was delivered in the first week of December. There was no communication or paperwork to indicate items to follow. I left it several days and then emailed RC Hobbies. A day later I received a reply with some copy/paste delivery details and a tracking number. The tracking number did not work. I attempted to call on their landline & mobile number to no avail. I messaged them again without response.
The second machine arrived a week later but without any of the safety wear totalling £123.12.
My order, viewed on their website, as I had opened an account on placing the order initially, indicated the order was complete.
I emailed RC Hobbies on both of their email addresses & telephoned on both of their numbers, several times without response.
Baring in mind my Grand Children cannot use their motorcycles at Xmas without the safety wear, I was not happy.
Eventually I opened a case with PayPal and next-day I received an email response from 'Sharlee' saying my items will be delivered within 48 hours.
I was close to placing a repeat order with a local alternative supplier 'Funbikes', as I purchased a 125cc pit bike from them recently, as I wished to avoid my Grand Kids disappointment, when to my surprise the items arrived.
I closed the Paypal case and informed RC Hobbies the items had arrived completing my order.
Would I have received them without going to this trouble? I am not convinced that I would have.
It is such a same that RC Hobbies practice this lack of communication. Their products are very keenly priced, but most folk would happily pay more money, even in these uncertain times, to avoid this sort of hassle and wasting of ones time. I also believe most folk are happy, even if a delivery is late, if they are kept informed.
Would I use RC Hobbies again when my Grand Kids progress to larger machines? I doubt it, I will pay a little more at the local supplier.

I have used Fat Skeleton a few times now for a new helmet and various other bike gear. My experience has been great, quality gear, at a great price, supplied in a speedy fashion. I cannot ask for more!

Huge range of great products keeps one browsing for hours. I have made several purchases, all delivered speedily.

Other reviews, such as Google, indicate how nice these people are at Ebedding (or UK Bedding & so on). This may be the case, until something goes wrong, which is my experience.
On the 17th October 2018, I ordered a 13.5 Tog duvet & quilt set at a cost of £85.87. It was shipped via DPD, to my business address.
It did not arrive. The tracking facility indicated the driver 'could not find the address' & 15 minutes later 'it had been successfully delivered'.
This may have been the case, but not to our address.
Of course, this is not initially Ebedding's fault & is not the reason for my poor review. The review is based on the treatment we received following the problem & the fact they are quite happy with a customer being out-of-pocket.
I emailed Ebedding Customer Services to inform them I had not taken delivery of my goods. Two days later, a reply from Jake,'at Customer Services, informed me I should check on our neighbours to find the goods whereabouts. Of course, this we had already done, but the package was signed for by a 'Whites M', of which nobody knew of.
A further email & I received a reply from 'Jessica' at Customer Services, quoting coordinates obtained from DPD, saying the delivery vehicle had been to our premises & made the delivery. This statement of course, & the tone of the email, indirectly accused us of being liars & thieves. This was the end of any help from Ebedding.

Therefore people, my advice is, if you are based near Ebedding & can collect your goods, great. If not, spend a little more & visit your local Dunelm or similar & save yourself a great deal of time & grief as these folk are not so nice when something goes wrong.