Olga

Pakken blev afleveret til kiosken fredag, jeg skulle hente den i mandags , men det ser ud at pakken blev afleveret i lørdags. Jeg har aldrig modtaget pakken, kiosken afleverer kun i mod ID, Bring fratager sig ansvaret med at sige de har en GPS at pakken blev afleveret til kiosken. Det er sgu dem der nuppet den.

Min pakke fra boozt blev afleveret meget hurtigt, men 2,5 km længere, fra det sted jeg har bestilt den til. Bestilt til Frederiksberg , afleveret i Valby.
Der jeg skulle rejse samme dag den blev leveret , så havde jeg kun en 30 min til at hente den, men det kunne jeg ikke, der den var leveret 2,5 km længere væk.
Meget skuffende der de også siger at man skal hente det inden 24 timer til at hjælpe kioskerne...

Produkterne i pakken var lidt knust, men ellers alt fint... Det var til mig så jeg kan leve med det, hvis det skulle til en gave, det var lidt ærgerligt...

Rigtig god service! Meget hurtig levering!
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Hello,

I have been making the on-line order for a Nikon 5200 on a Saturday. Monday I have received a call from people asking why I provided 2 address ( I gave my home address and my work address) and I asked to deliver camera at my work address, because the office is open 24h and there will be always someone to receive my package.
The man on the phone then asked why under my phone it stays another name and address. I have provided the name and the address of the person under who's name this numbers belongs too.
Even so , the person told me that "He does not understand why this number stays under another persons name? "
I was at work when I have received this call and after 10 min of the same question and discussion,I told that if there is need to provide more info about in which relationship I am with the person under which my phone nr stays, (which I find completely ridiculous) I asked to call me after 15:00h,so I could explain all the story.
Nobody was calling me after 15:00h and nobody was calling me during all the week. I got another unknown call on next Monday around 14:50h, which I did not pick up because I was working in the night and was sleeping at this time.
I do not know who it was but I think this was from photoshop.dk.
After checking the emails in the evening, in the same time I received the email stating "Vi har haft problemer med at verificerer dit indbetalingskort ".
I have made the payment with my own credit card on which stays my name and I confirm that this card belongs only to me.
This email is a complete mistreatment and I even don't tell about the bad customer service or any apologize about my order delay.

Contrary to this, I have made a new order in Virum, next day it was shipped, second day I could already collect it.
I have received an positive email and a good answer to my questions.

With best regards,
Olga