Robert Bennett

Hey Robert,

This is Lucas from PlayFame.com Investigations Team

We're very sorry to hear about your frustrating experience with a game and we appreciate you sharing your honest feedback. We understand how disappointing it is when you get a feature and the win isn't what you hoped for.

We want to assure you that every game on our platform is developed by licensed studios and is powered by a Random Number Generator (RNG). This ensures that every single spin, including those in free spin and bonus rounds, is completely random and fair. The outcomes are based on chance, and while big wins are possible, they are never guaranteed.

The Return to Player (RTP) is a long-term theoretical average that is determined by the game provider, and we are committed to providing a fair and transparent experience for all of our players.

If you would like us to look into your specific gameplay history or have any other questions, please reach out to our support team directly via email or live chat. We're here to help.

Thank you for your feedback , we truly value your input. We can assure you that our games are fair, with results and wins generated completely at random. We look forward to welcoming you back soon

Hello Robert,

We are sorry to hear about your experience with Blades of Rome, we can certainly understand how it must feel not to hit the wins you're hoping for when you are using Free Spins.

If you wish to discuss further feedback with us or have any questions or concerns, we are here and happy to listen and assist. We can be reached at support@modo.us

Hi there,

We’re sorry to hear that you didn’t enjoy your recent experience on our platform. Our games are designed to be based on chance, which means outcomes can vary and wins are never guaranteed. Freeplays and special features may sometimes result in smaller prizes or no prize at all, which is part of how the games are structured.

We appreciate your feedback and will make sure to share it with our team as we continue working to improve the experience for all players.

The SweepShark Team

Hello Robert!

We sincerely appreciate your kind words! It's wonderful to know you're enjoying your time with us. Our team works hard to create an entertaining environment for all our players. From game selection to user experience, we're committed to excellence in every aspect of our service.

Hi Robert,

Thank you for writing a review and sharing your experience. We’re sorry to hear that your time with us hasn’t been as rewarding as you hoped. Our games use a random number generator to ensure fair and unpredictable results, but we completely understand how frustrating it can be when the wins don’t come as expected.

It’s important to remember that slot games are a mix of luck and game volatility. While some spins may win big, others might not, and that’s just part of the game, as they say, “you win some, you lose some.” Luck is always unpredictable!

We want to assure you that we’re fully committed to keeping our games fair and fun. We’re sorry if your recent results didn’t meet your expectations, but we’re hopeful that good luck will come your way soon!🤞🍀

Cheers!
Spree Team

Thanks for sharing your experience, Robert. We’re sorry to hear you feel disappointed with the gameplay. Our games run on certified RNG for fair play, but we truly value your feedback, and ask you to contact our Support to check if there are any incentives available!

Hi Robert,

We apologize if this has been your experience and appreciate your honest feedback. Rest assured, we’ve created an inclusive and fair experience where every player can have fun and enjoy the game. Should you have any suggestions, feel free to share them at support@pulsz.com.


Regards,

Shannon

Hi Robert, we're sorry to read this. A member of our team has just reached out and we hope to have this fixed ASAP for you.

We totally understand why you’d feel disappointed. We know dry streaks can be discouraging, especially when you’re hoping to give the platform another shot.

If there’s anything you’d like us to review on our end, feel free to reach out to support@lonestarcasino.com.

Best regards,
LoneStar Support Team

Hello Robert!
Thank you for sharing your feedback about your recent experience on our platform. We take player satisfaction seriously and are sorry to hear that your gameplay did not meet your expectations. We are committed to providing an enjoyable experience for all our players. If you would like to discuss your concerns in more detail, please reach out to our support team at support@yaycasino.com so we can better understand your experience.

Hello Robert,

Thank you for your positive feedback. We're dedicated to maintaining high standards and ensuring our players have an enjoyable experience. Your satisfaction is our priority.

Hello Robert,

Thank you for your positive feedback. We're dedicated to maintaining high standards and ensuring our players have an enjoyable experience. Your satisfaction is our priority.

Hi Robert,

Thank you for sharing your thoughts with us. We’re sorry to hear you haven’t had the experience you were hoping for, and we truly understand how disappointing it can feel when the wins don’t seem to come.

All our games are based on chance, which means sometimes luck can take its time, but your next exciting win could be just around the corner!

We hope you’ll continue playing and enjoying the fun along the way, and if you’d like, we can check your recent sessions to make sure everything’s running smoothly.

Wishing you the very best of luck.

Best, 
The Spree Team

Dear Robert,

Thank you for sharing your feedback. We’re sorry to hear about your experience and want to resolve this for you.

We would like to request your contact details such as your complete name, phone number and email address so we can assist you accordingly.

We appreciate your patience and look forward to resolving this promptly.

Thank you.