United Kingdom
Review of Walcot House
Really lovely company/ people to work with.
I was very unsure how to measure up and fit my type of windows with poles but Alice helped me out so much and pulled everything I needed together.
And the poles are excellent quality. Now just need to fit them all…
Thank you :)
Review of Sure Removals
I had the best experience from start to finish. Never again will I stress with a van and a well-meaning friend.
The two guys were brilliant. Thoughtful and professional. They know their stuff - my sofa came apart and together again in a matter of minutes - and I was in my new place 2 hours later.
Completely stress free. Like it never even happened!!!!
Reply from Sure Removals
Thank you very much, all the best in your new home. Sure Removals
Review of Furdeco
Reply from Furdeco
We are saddened to read your negative feedback, please accept our sincere apologies for the inconvenience caused.
Regards,
Danielle
Review of InPost UK
Review of Checkatrade.com
Great experience. After the first acceptance for work being a total dud, the second was brilliant. Accommodating, responsive and reasonable.
Reply from Checkatrade.com
Hi!
Your 5-star review is a testament to our commitment to doing the right thing for our customers and tradespeople alike. We're delighted that you had a positive experience and look forward to serving your friends and family with the same integrity and quality. 🌞
Cheers,
Lee, Digital Media Officer, Checkatrade
Review of InsureandGo UK
Reply from InsureandGo UK
Good afternoon Sadye
It was really nice to speak to you this afternoon and I am really happy that we were able to resolve this.
I hope that you will consider us again for your travel insurance in the future.
Kind regards
Karen
Review of LOOKFANTASTIC
Very disappointing experience with the first agent who dealt with an issue on my account.
Reply from LOOKFANTASTIC
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Jess
Review of The Optic Shop
Great, speedy service and packaged well. Excellent price not beaten anywhere else - as far as I could see!
Review of Wiggle.co.uk
Reply from Wiggle.co.uk
Thanks for taking your time to leave a review Swriter.
We are sorry to hear of your disappointment with the service you received with a recent purchase.
As Wiggle prides itself on improving the service we offer to our customer a member of our customer service team will be in touch shortly to discuss the issue and how we can assist.
Have a great day!
Review of THE OUTNET.COM
I wrote a glowing review on this company and it turns out that I was too hasty.
Before I bought my boots, I emailed them saying I'd seen you have a fee for returns, but if I want to exchange my item is that free? No, there is no fee to exchange your item. I took this at face value - I shouldn't have.
So when I receive my boots and request the exchange, I call up because I'm a little confused about the £10 fee. My conversation goes like this:
Lady: "Yes, you do have to pay if you want to return something but you do not have to pay for an exchange."
Me: "OK. So why am I paying to exchange something?!"
L: "Because you are returning your boots"
M: "No, I'm exchanging them. I'm not returning them - you are keeping my money. I want to exchange them for another size. I was told that there is no fee for an exchange."
L: "That is correct. There is no fee for an exchange."
M: "So how do I get the boots back to you to exchange them?! You're charging me £10. If that's the case, then there is a fee to exchange them."
L: "It sounds like there's a wording issue here. Would you like me to cancel the exchange...."
An exchange is a return a return is an exchange - whatever you do you pay £10. I should have listened to the reviews.
USELESS.
