JM

JULIE MASSEY

United Kingdom

Reviews

Review of InPost UK

Review of Karma Canvas

Review of InPost UK


Rated 5 out of 5 stars

Very easy process

Very easy process - first time using so will definitely use again.

May 11, 2025

Reply from InPost UK

Thank you, Julie! We're thrilled to hear that your first experience was easy and that you'll use us again.

Review of Bensons For Beds


Rated 5 out of 5 stars

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff - would highly recommend - thank you

May 8, 2025

Reply from Bensons For Beds

Thank you so much for the kind words! Our team takes pride in their knowledge and their commitment to providing helpful service. We really appreciate your recommendation.

Review of The Nursery Store


Rated 5 out of 5 stars

Great service

Great service - received very quickly - thank you.

April 21, 2025

Reply from The Nursery Store

Thank you for your kind words! We're so happy to hear you were pleased with our service and delivery speed. We appreciate you taking the time to share your feedback.

Review of Furdeco

Review of John Lewis

Review of Lilyroselondon


Rated 1 out of 5 stars

One star review too high

One star review too high. Cancelled order within 2 hours and emailed for a refund as was suspicious. Told order being processed. Retuned immediately - to Shanghai not London - 25.00. Kept emailing - not arrived- parcel received back 3 months later as 'refused' and 'unclaimed'. I was also told about potentially fictitious customs charges. In a nutshell - DO NOT BUY FROM THIS COMPANY!!

August 15, 2024
Unprompted review

Review of Scout Store


Rated 5 out of 5 stars

Very prompt service and delivery in…

Very prompt service and delivery in time for Christmas.

December 19, 2024

Reply from Scout Store

Hi,

Thanks for taking the time to feedback on your positive experience with us.

If there's anything you need help with, just get in touch with customer service.

Many thanks,
Scout Store

Review of Jacksons Fencing

Review of Johncowanbaskets

Review of CookServeEnjoy

Review of John Lewis Money


Rated 3 out of 5 stars

A BIT BRUISING FOR THE JOHN LEWIS REPUTATION

Had a JL Credit card for many years and always been pleased. Transfer and receipt of new card/same credit limit all went smoothly. Because new card is with NewDay and no longer HSBC, I was able to transfer a balance from it to my First Direct Card (HSBC). Transfer appeared on my First Direct card before my payment was due on John Lewis, but the £1300 has not come off my John Lewis card as they have no record of the transfer despite my having checked the details on the phone with First Direct, who are now recalling the amount so we can start again. In the meantime I will be paying interest on the £1300 that wasn't cleared. It seems the verification of the bank details of the Newday card are also 'not supported' so you could potentially send money to the wrong place and lose it.

October 24, 2022
Unprompted review

Reply from John Lewis Money

Thank you for taking the time to share your review Julie. I'm sorry you've had this issue with your balance transfer. So I can raise further with the team, please share details here at: tell.us.more@johnlewis.co.uk, including a copy of your review, full name, email, billing address, date of birth and contact telephone number. ^Karen

Review of Hozelock


Rated 5 out of 5 stars

Very impressive service

Have a hozelock retractable hose which stopped working. Very prompt and efficient response and after sending photos and a copy of the receipt they are sending me a new casing. Was very impressed with the service. Have already recommended Hozelock as a result of my experience.

October 3, 2022
Unprompted review

Reply from Hozelock

Good Morning,

Thank you so much for your 5* review of our services, we really appreciate your comments.

Kind Regards, Chloe

Review of Drinkstuff


Rated 5 out of 5 stars

Excellent Service

Excellent Service - order received and dispatched for next day delivery and really pleased with the quality of the product. Thank you

May 21, 2022

Reply from Drinkstuff

Good morning

Thank you for your time today with leaving this review.
We are happy to hear we were able to deliver the service you expected, and within the time frame we advised, as we do want the best of service for our customers!

Best regards
Hannah

Review of Bensons For Beds

Review of HSY


Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery - would definitely use again - thank you.

August 6, 2021
Unprompted review

Reply from HSY

Good morning,
thank you so much for leaving us this 5 star review.
We very much look forward to you shopping with us again when you are next needing something for your home.
Kind regards,
Your Stylish Home.

Review of Bensons For Beds

Review of Primrose


Rated 5 out of 5 stars

Clarendon 6m x 3m party tent…

Bought the Clarendon 6m x 3m party tent for my daughter's wedding which we only had 3 weeks to organise and needed a space to socially distance the small amount of guests. Was very pleased with the quality and the fact that it arrived in time and it was a huge success - thank you!

September 3, 2020
Unprompted review

Review of Octopus Energy