MS

MRS S HODKINSON

United Kingdom

Reviews

Review of Protyre Autocare


Rated 3 out of 5 stars

Long appointment needed!

Needed some new tyres for my car, did a Google search, and Protyres Bolton came up. I put my VRM in to check the size of my tyres, and what was recommended. Selected 4 x tyres, at a good price and booked in the car for the following day. Arrived at the garage, booked in the car, for the gentleman to tell me that the tyres I had selected were for Audi only. I said it didn't say that anywhere on the website, and those tyres were recommended for my (non-Audi) car by your website. He then told me it didn't really matter, and it would take a hour. 2 hours later it still wasn't finished, I had to go an appointment I had, and had to wait another hour for the car to be ready. Not sure I would use the garage again.

September 26, 2025

Reply from Protyre Autocare

Dear S HODKINSON,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Review of Legend Fires


Rated 5 out of 5 stars

Good selection, great service, good value

Was looking for replacement coals and fireboards for my fireplace, rather than replacing the whole thing. Found legend Fires online, their website was easy to navigate, I found what I needed and it confirmed the parts would fit my fireplace. Placed my order, it arrived swiftly and well packaged. Would happily recommend them to anyone.

March 7, 2025

Review of Tile Doctor Ltd


Rated 5 out of 5 stars

A lovely clean fireplace!

I needed my fireplace professionally cleaning, prior to the room being decorated, and Tile Doctor Ltd came up on the searches. I spoke with Kevin, who explained the process thoroughly, and he came to my address and assessed the fireplace prior to cleaning it. The fireplace looks like new, and it was a lot cheaper than replacing it! Would happily recommend.

April 2, 2025

Review of Harts Of Stur


Rated 5 out of 5 stars

Excellent service!

Been looking for a Kitchenaid food mixer for a while, and came across Harts of Stur. It was a great price and came with extras and a free gift! Ordered the item, it arrived the following day, free delivery! Would use Harts of Stur again, website is user friendly, and easy to navigate.

November 22, 2024

Review of NEFF Home UK


Rated 5 out of 5 stars

Great customer service

Had an issue with my oven/microwave combi, so reported the fault to Neff. It was easy to arrange a convenient time for the engineer to come out and look at the oven. He rang in advance to say he was on his way, he was polite, genuine, and very thorough. Sorted out the issue, and couldn't have been more helpful.

October 16, 2024

Reply from NEFF Home UK

Hi,

Thank you for your wonderful feedback!
We are delighted to hear about your positive experience with our customer service regarding your oven/microwave combi. It’s great to know that our engineer was able to arrange a convenient appointment, communicated effectively, and provided thorough and helpful service.

Your satisfaction is our top priority, and we truly appreciate your kind words. If you have any further comments or need assistance in the future, please don’t hesitate to reach out.

Thank you - EJ
NEFF Home Appliance Customer Service

Review of Neo Brothers Ltd


Rated 5 out of 5 stars

Great selection, great service

I was looking for a wing mirror for my car, which is no longer in production. I was very surprised to find one on Neo Bros. I could check online to make sure it was the right mirror my for car too. I ordered it, and it arrived very quickly, very well packaged. Would use them again when looking for other items for my car.

August 28, 2023

Review of Evri


Rated 4 out of 5 stars

Goods delivered quickly and efficiently

I recently ordered goods from Lakeland, and they were delivered by Evri. I received the item within 48 hours of the order, it wasn't damaged in any way and the goods were all in order. One star knocked off, as the driver simply rang the bell and left the item in the storm porch, before I had even got chance to get to the door!

April 18, 2023

Review of FitFlop


Rated 5 out of 5 stars

FitFlop - Easy to use website!

Easy to use website, simple to order, and simple enough to pay, and input discount code. Great selection of shoes!

February 7, 2023

Reply from FitFlop

Thank you for your review, we're really pleased to hear that you're happy with our service. Kind regards, FitFlop.

Review of Direct2florist


Rated 5 out of 5 stars

Great company

Used this company, as they use a florist local to the area I wished to send flowers to. Easy to use website, great selection, and simple to pay.

November 6, 2022

Review of FatFace


Rated 5 out of 5 stars

Organic breton tops...lovely!

Had a look at the Fat Face sale, and saw the organic breton tops were in the sale. Already owning one, and knowing what great quality it is, the fit is great, and it is easy to care for, I ordered another 3 in different colours! They are all the same quality, which is a lot to be said in this day and age!

September 1, 2022

Reply from FatFace

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, KC

Review of Nickolls & Perks


Rated 5 out of 5 stars

Great company, great service

Ordered something for a special occasion (can't say what as the other half may see this!) was very impressed with the selection online, and the delivery of the item was first class. Delivered promptly, and extremely well packed. Would definitely use Nickolls and Perks again.

August 16, 2022

Review of 4ourhouse.co.uk


Rated 5 out of 5 stars

Great selection of parts!

I needed a new oven door seal after my existing one split. Following a Google search on the make and model of my oven, 4ourhouse came up with exactly what I needed. I can't say if the price was expensive or cheap, as I couldn't find another one like it elsewhere, so I ordered the one from here. It arrived well packaged and swiftly, and it was simple to replace. Overall, very satisfied with my purchase and would look at this company again should I need any other parts.

December 4, 2021

Review of Thortful

Review of Ellis Brigham Mountain Sports


Rated 5 out of 5 stars

Ellis-Brigham - good customer service, easy to use website, lovely local business

Wanted some North Face walking trainers, saw these on the Ellis-Brigham website, and ordered these, as I wanted to support a local business. I received my confirmation email for the order, then emails confirming when the shoes would be delivered, and by who - DPD, who are always efficient in my opinion. Shoes arrived promptly, very happy with the service. Would recommend Ellis-Brigham to other shoppers, and would use again myself.

June 28, 2020
Unprompted review

Review of The Sports HQ


Rated 5 out of 5 stars

Good quality dog crate - good for cats too!

I actually needed a XXL dog crate for my pet cat, whilst she was recovering from a serious injury and required caging. It was big enough for her bed, a litter tray, two feed bowls and water for her. She was still able to stretch her legs and lie down comfortably.
I paid for next day delivery, which it duly arrived the following day, all the packaging was undamaged, as were the goods. Would use The Sports HQ again, no problem.

June 13, 2016
Unprompted review

Review of Event Mobile Tyres


Rated 5 out of 5 stars

Efficient as ever!

When my car needed two new tyres I had no hesitation in going online and ordering these from Event Tyres, having used them previously. The price was good and the process was as simple as it comes. I received a call from the technician on the day advising me of his ETA, and he arrived as promised. He fitted the new tyres in no time at all, took away the old tyres and processed my payment. Would recommend Event Tyres to anyone.

April 8, 2014
Unprompted review