United Kingdom
Review of TUI
Reply from TUI
Hi Mr Brewer,
Thanks for your feedback! We’re glad to hear that booking was easy for you — that’s exactly what we aim for 😊
We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us.
Kind regards and many thanks,
Lauren
Customer Service Advisor
TUI GROUP
TUI UK & Ireland
Review of Pro:Direct Sport
Easy web site and great prices.
Kept informed about my order from start to finish.
Reply from Pro:Direct Sport
Hello,
Thank you for your review!
We're glad to know you're satisfied with your experience. Should you need any assistance moving forward, our Help and FAQ section is available to assist you further:
https://www.prodirectsport.com/help-and-faqs/
Best Regards,
Pro:Direct Sport
Review of InPost UK
Reply from InPost UK
Thank you for the 5-star rating! We're delighted you find our service simple and convenient.
Review of Yodel by InPost
2 hour time slot given via text as expected but my parcel was actually delivered almost 7 hours after the time slot had expired.
Tried to get an update via the live online chat service but the advice was to wait with no update available..... Very poor service.
Reply from Yodel by InPost
Hi Brewer, I understand that your parcel was late. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of Glasses Direct
Good quality frames and lenses.
Sorted out problems I had with the first set I received with no quibble.
Communication could be better at times but otherwise good to deal with.
Review of Roman.co.uk
Review of Cander Berlin
Review of Vision Express
Attended scheduled eye test which was completed efficiently. Able to ask questions and discuss any concerns.
Review of G-Rack
Excellent value products that do the job. Customer service was very good too.
Review of The Range
Reply from The Range
Good Morning
Thank you so much for leaving us a 5 Star review.
We are thrilled that you had such a positive experience with us.
We strive to provide a high-quality customer care and satisfaction and your review reaffirms the hard work we put into achieving this.
Thank you for taking the time to leave this positive review. We do hope you continue to shop with us so you continue to receive a 5-star service.
Kind regards,
Judy
Review of The Cake Decorating Co.
Reply from The Cake Decorating Co.
Thank you for leaving us a review! :)
Review of Compare the Market
Reply from Compare the Market
Hi there,
Thanks so much for your comment, it's really appreciated. It's great to hear your journey was easy and you save money!
All the best,
Alana
Customer Support Team
comparethemarket.com
Review of The Cake Decorating Co.
Reply from The Cake Decorating Co.
Thank you for leaving us a review :)
Review of ao.com
Review of Goggles4u UK
Superb value for varifocal rimless glasses.
First pair damaged but replaced free of charge with no quibble.
Can't fault the service and value for money.
Review of Blackcircles.com
Everything went smoothly. From ordering to fitting can't fault a thing. Great value and service.
Review of Homebase
Review of Goggles4u UK
First pair were faulty but another was sent quickly. An A for customer service.
Review of Trueshopping
Wrong item delivered twice and when on the third occasion I received the correct product some parts were missing and the item was damaged.Packaging was inadequate for shipping which I think needs to be improved.
On the plus side the customer services were excellent and I eventually got the products ordered in acceptable condition.
Reply from Trueshopping
Hello,
Thank you very much for your feedback.
I am very sorry to hear about the issue you encountered with your order, but I am very pleased to hear our customer service team resolved this for you.
Should you need any further assistance, please do not hesitate to get in touch.
Kind regards
Trueshopping
Review of Glasses Direct
