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HELEN OSBORNE

United Kingdom

Reviews

Review of ERS


Rated 5 out of 5 stars

ERS claim

ERS were easy to understand, knowledgeable and very helpful. Thank you

July 14, 2025
Unprompted review

Reply from ERS

Hello,

Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.

The ERS Team

Review of Petplan

Review of Lakeland


Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, knew all the answers to my questions and advised me appropriately on my purchase. I love visiting Lakeland in Windermere, it’s always a pleasure.

December 30, 2022

Review of Evri


Rated 1 out of 5 stars

Shame about the delivery driver!

The delivery arrived on time, I assume! I wouldn’t actually know as they never knocked on the door, they just left it outside in the pouring rain on the door step.

Our Evri delivery driver Lucie always does this, despite me mentioning it in my last lot of feedback, she is still continuing to do the same.

It was a £240 air fryer that could have easily been ruined if it go wet and then I would have had another hassle trying to get it replaced.

Last time Lucie mentioned that the house was dark so she assumed we weren’t in, so this time we had the lights on and she still did the same.

We have not asked for items to be left outside the house, we have asked for it to be delivered to a neighbour, but she still insists on leaving it on the door step!

Because of her service I will think twice about buying anything that uses Evri to deliver.

It is such a shame when the job is only about the money and not about the service.

I believe the other Evri delivery driver in our area is good and has great customer services so it is a shame I have to give them this bad review but they did not take serious my last unhappy comments.

January 3, 2023

Review of ITP Packaging Ltd

Review of Character.com

Review of ScS Sofas


Rated 5 out of 5 stars

Brilliant service

Very happy with the service we have received from ScS from the store/purchase experience to the delivery which was today.

Great service and would recommend to anyone.

Thank you.

November 29, 2021
Unprompted review

Review of ScS Sofas

Review of Evri

Review of Reed (.co.uk)


Rated 5 out of 5 stars

Jamie-Leigh Tinsley - Lancaster Branch

Jamie-Leigh has been great to work with. She always tries to help whenever possible, no matter my issue. She is great at keeping in touch and always brightens my day when I speak to her with her positive and vibrant attitude.

Couldn’t of asked for a better contact at Reed.

Thank you Jamie-Leigh for all your help.

Helen O

November 13, 2019
Unprompted review

Reply from Reed (.co.uk)

Hello Helen

Thank you for your review. We're delighted to hear about your positive experience working with our co-member Jamie-Leigh at our Lancaster branch.

If there's anything else we can do to help in the future, please don't hesitate to get back in touch.

Best wishes

The REED team

Review of Hotpoint Spares


Rated 5 out of 5 stars

Great service

Perfect part. Well described so I knew I was getting the right one. Good price too and fast delivery. I now have a working tumble dryer :-)
Thank you. I will be using you again if I need anything else.

September 23, 2017
Unprompted review

Review of Manchester Airport


Rated 5 out of 5 stars

Great service

Very good experience had.

Staff were very friendly and helpful. Price was good.

Will definitely us again.

Thank you.

October 6, 2016
Unprompted review

Review of CeX/WeBuy - United Kingdom


Rated 5 out of 5 stars

Good company

Good company. Wanted something which they didn't have in store so I ordered it online with a minimal p&p charge. Item came very quickly especially being over the Christmas period.

Would use again.

January 4, 2016
Unprompted review

Review of RoughTrax 4x4


Rated 5 out of 5 stars

1st class

Got to be one of the best company's to deal with,very helpful and thay know what thay are talking about.Delivery time is perfect no waiting days for parts to turn up.....A++++++++++++++

October 28, 2015
Unprompted review

Reply from RoughTrax 4x4

Thank you Helen for A +++++++++ review and your lovely comments

Really appreciate you taking the time

from Angela and all the Roughtrax team

Review of Machine Mart Ltd

Review of Fire Protection Online Ltd


Rated 5 out of 5 stars

Great company, easy and confident transaction

Great company and very helpful staff. I made an error on my on-line order so called the next day when they opened and they corrected my order and refunded the extra.

Very fast delivery and well packaged.

Will definitely us again. Thanks

December 21, 2013
Unprompted review

Review of Abbey Garden