United Kingdom
Review of Vape Globe
Has been my GOTO store for many months however it is now telling me it cannot ship to my address in Scotland?
Really hope this is a temporary glitch?
Emailed helpline and used store help too, nothing, found a cheaper alternative luckily, would have been nice to just have some clarification that they no longer deliver to Scotland after being a loyal customer for so long.
Review of Ammar's Fragrances
Fragrances are nice but staff not treated well, they exploit the young ones, make them work long hours then "forget" to pay them.
Reply from Ammar's Fragrances
Hi Gaynor,
Thank you for your feedback. We’re glad to hear that you enjoy our fragrances. However, we are truly sorry to hear about your concerns regarding our staff. We take any such matters very seriously, and we would like to resolve any issues you may have.
Unfortunately, we have not received any enquiries under your name. If you have any concerns or if there is something we can assist with, please feel free to reach out to us directly at hello@ammarsfragrances.com
We are committed to providing a positive experience for both our customers and staff, and we would appreciate the opportunity to address your concerns.
Ammar's Fragrances Team
Review of Utilita
The utilita app suggested I connected to my WiFi, I did this, before doing so I was over £80 in credit which on adding up is about right. It immediately took me to £22. I panicked and added £20 more which didn't go on, I am now worried sick that I will run out.
So many problems all the time, I am disabled and find this heart breaking.
Reply from Utilita
Hi Gaynor,
It was a pleasure speaking with you today, glad I was able to provide some clarity in regards to the app and confirm your meter balances.
Kind regards
Ash
Review of The Luxurious Shop
I ordered an £80 tee shirt for my son in law, waited 8 days with no contact, on the 9th day I emailed to ask for an update and was told sorry out of stock and refund will take 4-5 days
It's Christmas, disgusting service
Review of Utilita
Smart meters totally offline, waiting on both phone and app to speak to someone to help, meters have been like this for so long, I can't top up at all, nobody seems to care! So much for helping people. I am at a loss
Reply from Utilita
Hello Gaynor,
Thank you for your review, I have checked you have an afternoon appointment 12-4pm, for 21.3.23 for your comms check. Keep warm😀
Kind Regards
Karen
Review of Utilita
Applied for warm home discount as I am disabled, was told unsuccessful due to DWP stating I do not receive the qualifying benefits, Spoke to DWP who said they had NEVER told that to Utilita and I most certainly do qualify, emailed Utilita but ignored.. terrible service to the vulnerable
Reply from Utilita
Hello Gaynor
The DWP are managing the Warm Home Discount this year, and decide who receives the awards
Regards
Catherine
Review of The Whisky Exchange
I don't know very much about whisky but wanted to get my dad a single malt for his birthday.
I found the site very informative and the prices very reasonable... the best part was the smile on my dad's face when the parcel arrived. He assures me it is wonderful!!
Cannot thank you enough.
