United Kingdom
Review of InPost UK
Good low cost postal service. Came within the estimated delivery time and was easily collected from the local shop.
Reply from InPost UK
Thank you for your feedback, R! We're thrilled to hear you found our service affordable and convenient. Your satisfaction is our priority.
Review of Igenix
Paid for next day delivery and it turned up three days later, with the courier admitting that next day delivery was not an option in our area. They did reimburse us for the next day delivery fee but the point is that we only chose them because they offered the next day delivery option. Not happy.
Reply from Igenix
Thank you for your review and feedback.
We apologise that on this occasion we have not provided you with a product that does not meet your expectations.
Our customer services team will be in contact with you.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Review of Smoke-King Online Tobacconist
I like the concept and the pipe is ok. However I wanted a bowl with a Meerschaum insert and thought that this was what I selected, so was disappointed to find that it didn’t have one. Website should be more clear as to what must be done to select a bowl with an insert.
The website still describes the bowl as having an insert, even giving the dimensions with insert included. That and the accompanying blurb leads to the impression that the meerschaum option is available.
Reply from Smoke-King Online Tobacconist
Hello Rosemary,
I can see you have purchased a Falcon pipe bowl that is not lined with Meerschaum. The bowl you have purchased is as described on our website and doesn't indicate that it is lined with Meershaum. We used to sell Meerschaum-lined bowls; however, sadly, these were discontinued a while ago due to the nationwide shortage of Meerschaum.
We are sorry to hear you are disappointed with the bowl you ordered. If you are not happy, you can return it for a refund under our no-quibble returns policy.
If you would like to return this please contact our customer services team on 0113 217 7723 or via email at enquiries@smoke-king.co.uk.
Best Wishes,
Vicky
Smoke-King customer services
Review of freeradiocodes.co.uk
Company is called Freeradiocodes but turns out there is nothing free about it, you have to pay just like with any other company if you actually want the code (the free part appears to be the message stating that there is a code available), £15.19 in this case. Don’t put free in your name if the service is not free ‘cause that only annoys folk (me in this case).
Review of Shop4 Electrical
Reply from Shop4 Electrical
Thank you for the positive review, we appreciate it,
Regards,
Andy.
Review of Toolstation
Easy ordering and waiting for me to collect. Easy.
Review of Vipa Car Parts
Review of Millets
Millets were excellent despite being let down badly by their couriers who simply failed to deliver the item for well over a week. Millets - Excellent, unfortunately EVRI shockingly poor.
Reply from Millets
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Review of Toolstation
Never ask for a review for a desperately needed item that’s two days past it’s advertised delivery date. Especially when the request comes immediately after an email from the couriers advising that it won’t be arriving today either.
Very disappointed.
Reply from Toolstation
Thank you for your review, I am very sorry that we have not got it right this time around. Your comments shall be fed back to the right department, We hope to see you again soon so we can do better. Many Thanks, Tazene
Review of Heinnie Haynes
Excellent product, well priced and turned up long before i thought that it would.
Reply from Heinnie Haynes
Many thanks for your order
Review of Unbiased
Just the beginning of a long process, but so far very happy with the service.
Review of Robert Dyas
Very happy with the price and service. Cost less than the manufacturer was charging and managed to deliver the item in a couple of days to a location that the manufacturer claimed was too rural (Aberdeen!!?). Will use again.
Review of Spreadshirt UK
Took a bit of experimentation to get the best from my customisation, but very happy with the results. Far more choice than expected.
Review of Interflora UK
very average bouquet, not very colourful and quite expensive for what was actually received. Slightly disappointed.
Reply from Interflora UK
Dear R McLaren, thank you for taking the time to leave us a review and your feedback. Kind regards Deborah.
Review of DrinkSupermarket.com
Item arrived ahead of schedule, very pleased.
Review of MobileTopup.co.uk
I was travelling abroad and could not top up my mobile. Eventually had to borrow a phone and make several calls to Mobile Topup and my Bank before being informed that I could now top up, I couldn't and had to start the whole process again.
Reply from MobileTopup.co.uk
Hello R McLaren,
Thank you for your review.
In our system I see you bought a Tesco voucher code.
We are sorry to hear you had difficulties topping up abroad. Unfortunately, we do not have any influence on the way your provider makes topping up abroad possible.
We do hope you succeeded in the end!
Kind regards,
Mobiletopup.co.uk
Review of Simply Extinguishers & Simply Safety Group
Even with the postage it was less than half the price of buying locally.
Review of Home Health UK Ltd
From enquiry through order to delivery a good efficient service was given.
