Hi Kaymeash,

Your claim is completely false. The screenshot you provided shows the spin still in progress — the side reels were still spinning while the middle displayed what you could have won IF the first column and last column had been in your favor. Your screenshot shows that very clearly. The game operated exactly as intended.

Please review the game rules for that title to learn more about what a win is.

Bonus pot simply shows the potential bonus value accumulating, just like a jackpot meter that rises as you play. You only win the bonus when you get the matching icons on the left and right of it, as stated clearly in the game’s instructions.

We will not tolerate false or misleading statements intended to damage our reputation. Gold Machine uses certified game providers, and all wins are automatically and transparently credited.

— The Gold Machine Team