Reading the reviews had me afraid to play their casino games. I did because it saw a deal where I got 25 sc for 8 bucks so I tried. I gave 4 stars because my favorite games that I usually hit on on other platforms didn’t work for me. But eventually I was able to win something. My redemption required extra verification which I happy gave them, proof of my cards. My money literally hit 5 minutes ago. So I’m guessing as long as your cards are in your name and you don’t have multiple accounts they don’t have a reason not to pay you!