Advertising rip off
This review is purely based on the ridiculous advertising that has swamped x! And other platforms, if you click to complain about this advert is forces you to go to their website, then stops you returning to your platform, it has caused my computer to shut down and this online advert needs to be reported . It has happened to me at least 15 times and is disruptive for my work. Get that advert off, I wouldn’t use your company if I was dead !
I appreciate you coming back, this is a sincere post, I again this morning have the same blue eyed almost demon like lady’s face as an advertisement, when I click to reject it it transports me to your website, ! I have again had to shut down ‘X’ , just to restart it, it’s aggravating! If it’s fixed I will take down the post,but it’s a constant nuisance
Reply from Golden Leaves Funeral Plans
Good morning Mr. Caldwell,
Thank you for taking the time to leave a review.
We are disappointed to hear of your negative experience with our marketing system. As a business, Golden Leaves always strives to be transparent and open with our prospective clients. All reviews can be used to help improve our services.
Your review has been shared with our technical support team who shall analyse the marketing system and correct any errors they come across. For the time being, there should be an option you can use to prevent seeing advertisements for funeral plans again in future when the advert appears on your screen. Please do take the time to locate this option the next time you see our advert.
If you would like discuss your experience in further detail, please do feel free to call us on 0800 85 44 48 or you can email CustomerServices@goldenleaves.com. We will be more than happy to listen to your concerns and act within everyone's best interests.
Kindest regards,
Conor
Complaint Handler
Golden Leaves Funeral Plans