Nice Site....LONG Redemptions
I want to preface this by saying that I really like the website, the games, the promotions, but people are not kidding about redemptions. I just received my Skrill deposit that was requested in the early part of July, so over two months. Its a shame because they really have one of the better sites, but the redemption period is just too long for me to play here anymore.
Reply from The Money Factory
Thank you for your honest review, Chris! We’re so glad to hear you’ve enjoyed our site, games, and promotions. We also understand your frustration with redemption times. While redemptions can take up to 30 business days per our Sweepstakes Rules, we know delays can feel long, and we’re actively working to improve processing times.
If you ever decide to give us another try, we’d love to welcome you back. In the meantime, thank you for sharing your experience—it helps us continue to improve.
If you ever have questions or need assistance, feel free to reach out to us at support@themoneyfactory.com. We’re always here to help.
Best regards,
The Money Factory Team