Verifiable SCAM Site
After months of playing here and there I finally hit enough to redeem. I hadn't verified yet, as there was no reason to since I kept losing, I had to go through with it. After about 3 or 4 days I am finally verified, but funny enough, my balance isn't enough to redeem anymore. So, somehow, without playing a single spin, my balance dropped a few dollars below the redemption minimum. This site scammed me over $50...imagine what they will do to you if you actually hit something big. There are quite a few trustworthy and somewhat fair sites available, this dumpster fire isn't one of them. AVOID AT ALL COSTS!!!
Reply from Fortune Coins Casino
Hi Chris,
Thank you for sharing your experience with us. We understand how disappointing it can be when things do not go as expected, especially after spending time on our social online gaming platform.
Our verification process is a necessary part of maintaining the security and integrity of our platform, and while it may take a few days to complete, it ensures that all redemptions are processed securely. We are sorry to hear that your balance fell below the redemption threshold during this period. Please note that redemptions are only available once the minimum balance is met, and we are unable to override that threshold for any account.
We would like to take a closer look into your account and assist you further. Please contact our support team at support@fortunecoins.com
with your account details so we can investigate the matter thoroughly and address your concerns.