Blindly pay bills and no control

I can't warn enough. You have to stay away!
The screeds of reviews are for a reason.
They invoice charges and you just have to take it - never conferred with you what on earth they are doing. it will bleed you dry!
They have constant mistakes on invoices and I guess it is to slip a few dodgy transactions through. I just have to sit not knowing what is going on, then bam another invoice for god knows what for factoring my flat. So basically, I blindly get bills and have no control. £250 plus a month
Storm damage that I have never been asked about - multiple transactions with no further detail, ie. flat number xx damage, no access to their bills to prove what has been paid for in my name.
I pay more for this than council tax or mortgage.
It is quite scary actually, you just have to take the bill and pay. Kinda gangsterish if you ask me... need to go to my MSP/seek further guidance or something cos I smell a rat for sure.