A poor company regarding communication and respect for customer liaison. All icing on the cake but no in-depth customer service. At the Dundee branch we have had five development mangers for our property and in general their understanding of property management and customer dialogue poor. Suspect lack of training.
Their billing is poor and error ridden. Any non payment is aggressively pursued with no preliminary discussions.
We were fortunate to have Alan Christie at the Dundee branch to give us assistance but gather he has left!!
The portal is not updated with any current information.
The ad hoc repairs service is abysmal and the owners organise themselves.
Recommending to the other owners to change factor.