I was in the middle of a BIG WIN on Playson’s 3 Magic Lamps when the game “froze”, kicked me out, and then wouldn’t let me back into the game.

Because it did NOT finish, my account was not credited. It’s now been a whole day and their support has not fixed the issue or paid me my winnings. This is HIGHLY suspicious that after I deposited 5+ times that day without winning and then I finally get a big win for the first time and it “freezes” before the bonus can finish, and then coincidentally the game doesn’t work or start back up where it left off when the page is refreshed. As anyone who plays knows, when this happens the game will just begin right where you left off after you refresh the page.

I will update when/if they fix the issue and even give them 5 stars if it is, as that will prove their legitimacy. If not then this is just a blatant scam. My biggest issue is that after a day it still hasn’t been fixed, and no update was provided. This kind of issue should receive the most urgent attention. If people are willing to lose money on your site and you’re willing to take their money, then you need to make certain they get paid when they win. It should not take this long to fix this kind of issue, and until it is fixed or I've been paid, I've just been screwed out of a big win.

I tried posting the screen recording of this all happening but TrustPilot won’t allow me.

***2nd Update**** This one takes the cake. These guys issued me a $275 credit (or so I THOUGHT). I played the $275 mixed in with my $250 and won $120. They emailed me today and said they were canceling my redemption and stealing the money back that was put in my account as it had been issued in error. That means I hit TWICE now, the ONLY two times, and BOTH times GunmyPlay has screwed me out of my bonus. Just blatant theft. Blatant stealing. Blatant cheating.
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