Awful.
I accidentally ordered the wrong size item. Delivery charge was £6.99, the item took two weeks to be delivered. Tradeinn charged me £11.99 to return it. I’m sure they’ll say the extra £5 is a “handling charge” but we all know this is profiteering. Appalling rip off & I will not use this company again. You live & learn.
July 12, 2025
Unprompted review
Reply from Tradeinn
Hello Daniel,
We greatly appreciate the time you took to write a review; however, we deeply regret your comments.
The return policy you agreed to at the time of purchase clearly states that, in the case of a voluntary return, shipping costs are the customer's responsibility. Return shipping costs will be our responsibility if the product is actually damaged/defective or the item is incorrect.
Regards