Long term customer, extremely disappointed
We’ve been ordering from Paris Fashion Shops for years, but the recent customer service has been extremely disappointing. We received multiple damaged items and were ignored completely after raising complaints — even with photo evidence and follow-ups. No resolution, no replies. The stock is great, but the after-sales support has become unreliable. Really let down after years of loyalty.
Reply from Paris Fashion Shops - Grossiste en ligne
Hello,
We are very sorry to hear about your experience and understand your frustration. Although your review was posted some time ago, we want to assure you that providing reliable after-sales service is very important to us.
We sincerely appreciate your loyalty over the years and regret that we did not meet your expectations this time. If you encounter any problems, please contact us directly at client@parisfashionshops.com, and we will do our best to help you.
Thank you for your feedback, which helps us improve our services.
Best regards,
The Paris Fashion Shops Team