Dear Umesh,

We apologize that we didn’t meet your expectations this time. Transparency and fairness guide everything we do. That’s why we work closely with reputable providers to monitor gameplay, enforce rules, and protect regular players from unfair activity. While occasional reviews may be required, they are routine safeguards and not a reflection of mistrust. Once completed, gameplay continues as normal, helping us keep the environment safe and enjoyable for all.

We understand your frustration during that time and see the team has offered a little token of appreciation to keep you busy while the process was ongoing.

Best regards,
Immerion Team