Orders for regular medication
I've used Pharmacy 2U for a few years and up til now have really rated the ordering system for regular medication. Unfortunately, the App has changed and is much more complicated and not so easy and takes much longer. I'm now considering stopping this way of ordering and have prescriptions sent to a local chemist instead. I might give Pharmacy 2U one more go before changing!! It's sad because it used to be so easy and now has become more complicated.
Reply from Pharmacy2U Ltd
Good Morning,
Thank you for your review.
I am sorry you are unhappy with our App, we have released a new version recently. The update is intended to add functionality to improve the user experience.
We appreciate your feedback, as this helps us to continue improving our service and App. This will be briefed to our development team who are still making amendments where necessary.
Please accept our sincere apologies for the inconvenience caused.
Kind regards,
Chris