Booked tickets to the Philippines around Christmas time to depart on March 24,2025. Was supposed to travel with a friend.
They managed to send me 2 tickets with my name on both tickets. They refused to do anything about changing the name on one of the tickets. Said it was my fault - definitely not theirs. Very rude treatment on the phone. They should have reacted to the fact that the same person apparently was travelling on two different tickets to the same destination on the same day.
DO NOT BOOK ANYTHING ON TRAVELIS - I WILL NEVER USE THAT LOUSY COMPANY AGAIN.