Dear Henrik,

Thank you for your feedback!

We are very sorry to hear that you are experiencing problems with an item purchased from us. I can only see your first name here, but if you have not received a reply to your email, I suspect that it may have been sent incorrectly. We usually respond within one business day. Could you please email us at info.no@outnorth.com with your order number and pictures showing the error? We will, of course, assist you promptly. 🌻

Looking forward to hearing from you.

Have a nice day!

Best Regards,
Monica, Outnorth