Review of DPD UK


Rated 1 out of 5 stars

Rude and tried to steal from the office

Delivery by "Daniel" who had someone else with him.

I'm not sure but I suspect it was the other guy who did both things.

When ringing the doorbell to our office, the person pressed it repeatedly without pause from the first press till we actually opened the actual door.

Then they just stared as us, "I need a code" - These guys were just plain rude!

I told them that this was a office with people working on camera with clients and 1 press of the door bell would have been enough to answer. Once again, no apology just staring, I asked it they were doing this to everyone or just us as at a house or office it wasn't the way they should behave.

They just looked at each other and said very little. Daniel said "Yeah your right" but no apology.

Then when they were leaving, I saw they were hanging around the lobby for a while, then they suddenly left, I thought nothing of it, then assumed the had written something rude in the signing in book so went out to look and noticed that the large bottle of hand sanitiser had been stolen. Such a ridiculous thing to do!

I leaned our of the door to see Daniels "trainee" getting into the Van with it in his hand, the spoke to each other and looked around and saw me staring at them. I insisted the return it which they did but once again no apology.

I've never had SUCH rude (& criminal) behaviour from anyone delivering to us, hopefully they will never have cause to come to us again.

January 20, 2025
Unprompted review

Reply from DPD UK

Thank you for bringing this to our attention. We are sorry you have not received an acceptable service. Please see that I have requested further information for us to look into this for you
DPD UK