Thank you for your feedback, Kieran, and we’re truly sorry to hear about your experience. We’ll be sending out a full replacement to you right away and will also follow up with an email to ensure everything is resolved to your satisfaction.

In the future, please don’t hesitate to reach out to us directly at hello@ethosa.co.uk. We’re always happy to help and address any issues with orders. Thank you for giving us the opportunity to make this right!

With love and suds.

Your ETHOSA Team 💚