Thank you for taking the time to leave a review. I am disappointed to read that your first experience with DIRTEA wasn't 5, I will get a replacement out to you immediately, please accept my sincere apologies for the inconvenience and frustration this will have caused. It is great to know that you love and are enjoying the Cacao, and I hope the replacement cup and whisk elevates your experience.

Best wishes
Jane
Team DIRTEA