Hi Derek,

Thank you for taking the time to leave us a review. We're always aiming to improve our service so it's great to get your feedback so we can monitor our customer satisfaction.

I’m so pleased to hear you're getting great use out of the TUI app! We know how important it is to have everything at your fingertips so it's great to hear you're enjoying what the app has to offer, and of course, seeing the all-important countdown to your trip!

We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us.

Kind regards and many thanks,
Lauren
Customer Support Team

TUI GROUP
TUI UK & Ireland