Good Customer Service
The lady explained in detail how dd's are calculated. She listened to my opinion on how I think it should be calculated.
Agreement was reached on the dd.
November 22, 2024
Reply from OVO
Hi Roger,
We appreciate you taking the time to share your positive experience. We're glad you found the explanation helpful and that you were able to reach an agreement. We strive to provide our customers with clear and informative explanations.
If you need help with anything else, you can find our Customer Help Centre here- https://www.ovoenergy.com/help
Thanks,
Laura-Ann