Dear  Robert,

Thank you for taking the time to share your feedback with us.

Robert, we value you signing up and trying the games we offer on our website and that we understand that you are dismayed with the results of your previous games. However, we want to assure you that here in Jackpota.com (https://jackpota.com/), the operation of our games involves no human interference with a Random Number Generator system that powers results. We use a trusted algorithm system that has passed, is safe and in line with the industry standards. Hence, we are confident that results are unpredictable.

Nevertheless, we all know that our games are a combination of luck and game volatility. But regardless of not meeting your gaming expectations, please know that our games are fair as the probability of winning is also equal to the probability of losing. best of luck!

You can reach us via email at support@jackpota.com (mailto:support@jackpota.com) or via our Live Chat Support if you have any questions.