SLS rushed into settlement money, without requesting a moratorium to make sure Sanctuary Housing had truly done the job. If one consider Sanctuary Housing are behind my roof damage (supported by multiple evidence), one would be suspicious about the repairs. A storm broke down shortly after the job was "done" to reveal it was a pretence job. Then, SLS stop representing me properly. It seems they wanted an easy way out. Furthermore, when I asked to cease representing me as I could not trust them since they did nothing to prevent a scaffolding from being erected, 3 months ago: - it is still there! Sanctuary did zero effort to sort it out, meaning they never intended to- SLS rushed into sending a notification of end of representation to Sanctuary, putting me on the line, proving my point: they are not reliable. Furthermore, they send me the same notification in a format which was not readable: if after that you still want to trust them, don't be surprised if they let you down, like they did me.