Came for a viewing today at 6pm. I warned the negotiator, Harvey Janaway, that i’ll likely be a few minutes late as it would be a bit tight with work. He said ‘no problem, I have a viewing at 6:15 so if you’re late you can do it at the same time, I’ll wait around either way’ I arrived at exactly 6:15 and he wasn’t there. No call from him, and didn’t pick up his direct dial. Absolute disgrace, complete waste of my time, won’t be using them for my property search.