Review of MyHeritage


Rated 2 out of 5 stars

dna test and health test

Paid for dna test and extra for health tests. Now can’t view the results unless I renew my membership! So cheeky! Will just move to ancestory.com as they let me keep access to my data.

August 14, 2024
Unprompted review

Reply from MyHeritage

Dear JG,

Thank you for your review.

I understand that you're unable to see your DNA results.

I will be happy to look into the issue for you. I have sent you an email to your registered email address, and will ask you to kindly refer to that email for further assistance.

Thank you in advance.

Sincerely,
Samuel
MyHeritage Customer Care Team