Review of Britannia


Rated 1 out of 5 stars

Told lies and very poor service

We broke down on Thursday 7/8/24 at about 3pm we were told as its the clutch it can't be fixed at the roadside with out even looking at it. We where told to arrange a garage and they would take it.. They arranged to pick it up between 9am and 11am.then we just kept getting told lies, it would be between 1pm to 1.30 at the latest then they are nearly there. Then it changed to between 2pm to 2.30 because they had to collect another car, then changed to 2.45pm. They finally turned up at 3.45pm. I am disabled and if it wasn't for the people living where the car broke down I would have been sitting in the car all day. These people are going on holiday tonight and had to stop in all day when they had lots to do, we can't thank them enough or condemn this so called rescue service enough. They just told lies all day and left us feeling embarrassed telling these people they will be here soon

August 9, 2024
Unprompted review
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